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Metro by T-Mobile 4545 28th Street SE - 4545 28th Street SE

In-store services at Metro by T-Mobile 4545 28th Street SE

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Kentwood, MI to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 4545 28th Street SE

Additional information about Metro by T-Mobile 4545 28th Street SE

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4545 28th Street SE

Hunter Beveridge
Dec. 3, 2025, 8:45 p.m.
What I'd originally expected to be a tedious & slightly annoying process, turned out to be none of the sort - a consequence of the assistance in which I received from a lovely associate by the name of Amani. (Btw. I am uncertain about the proper spelling; so if incorrect, I sincerely do apologize) View on Google
Almutasem Ikhmeas
July 29, 2025, 1:14 p.m.
I have a great experience there, I like the great customer service and professional service throught employee her name is "Gwen". View on Google
Rhonda Thames Smith
July 4, 2025, 2:03 p.m.
I always get excellent service from the Metro PCS near Coopers Hawk on 28th Street. I always go to think location when I need anything. I hope they get it properly staffed and stay open. View on Google
Ju Lie
Feb. 13, 2025, 6:58 p.m.
I drive across town just to get to the excellent service at this store. Darien was excellent today! Very knowledgeable and patient! Thanks! View on Google
Emily Foster
Dec. 20, 2024, 2:57 p.m.
The DJ's are awesome! Great customer service and super friendly! :) View on Google

Locations near Metro by T-Mobile 4545 28th Street SE

Authorized Retailer
Metro by T-Mobile 1656 44th St SE
4.1 miles away
4.0
Authorized Retailer
Metro by T-Mobile 800 Martin Luther King Jr St SE
5.3 miles away
5.0
Authorized Retailer
Metro by T-Mobile 5308 Eastern Ave SE
5.5 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.