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In-store services at Metro 4201 E Rancier Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Killeen, TX to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 4201 E Rancier Ave

Leave a review Google
Sept. 12, 2023, 11:23 a.m.
Great customer service excited to get my s23 ultra . View on Google
Shannon Rendleman
June 15, 2023, 3:30 a.m.
This location was very helpful, and patient handling a situation that they never came across. My phone stopped connecting to Metros service and couldn't be reconnected. Max and Adrian kept trying to assist me going above and beyond with their customer service. This rating applies to INSTORE and INSTORE ONLY. When I called the 1800 number I got nowhere. They were rude and unprofessional, and I was even hung up on. The language barrier made everything much more complicated and unresolved. To top it off, I paid for service I never got and couldn't get my money back because I couldn't "authenticate." I will never do business with this company. I really do wish employees like Max and Adrian the best, and I hope they receive the recognition they deserve for outstanding customer service. View on Google
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