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In-store services at Metro 1919 N Broadway St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Knoxville, TN to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 1919 N Broadway St

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Matthew Garrison
April 22, 2024, 1:32 p.m.
On April 1st. I went in and received the most helpful service from Nikki J, and Rachael E. They were nothing short of amazing with the level of service and kindness. They are an asset to Metro pcs and I'm forever grateful for the help and service they provided me. Thank you ladies! Go check em out! View on Google
Marcus Johnson
April 21, 2024, 2:29 p.m.
Kayla is a good employee help me find my phone View on Google
John Rorrer
April 18, 2024, 7:24 p.m.
I met Kayla she was very nice she will be a benefit to the business and she was telling about Metro by t mobile. View on Google
JoAnne Rodriguez
March 8, 2024, 5:59 p.m.
I had an issue with my auto payment being taken out and metro stating it never got paid. Customer service was rude and named called and never would let me send them proof or talk to a supervisor. The ladies at this metro location helped me out and got my money back and credited. Nicki and Amanda are the perfect example of how customer service should be. Because of their help I stayed with Metro. If it was not for them I would have left Metro. View on Google
Betty A
Nov. 4, 2023, 9:44 a.m.
Love METRO!!!! I left metro went to Cricket Service well not my favorite so I Went back home to Metro PCS❤️❤️❤️❤️❤️ View on Google