How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 7732 Annapolis Rd

The other guys make you pay more from day one. Not at Metro.

Just bring your number to get a FREE Samsung Galaxy A37 AND no activation fees for $40/mo. That's a $450 value.

Get your free phone

As of 7/23/26, Metro offers the lowest-priced unlimited plan, fees & device cost due on day 1: $40 Period. $450+ based on Metro device discount and waived activation fee.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Estela Anavisca

Aug. 20, 2026, 5:35 p.m.

(Translated by Google) Excellent service. They gave me two free iPhone 16s. (Original) Exelente Servicio Me dieron 2 iPhones 16 gratis View on Google

Carolina Rosales

Aug. 20, 2026, 2:53 p.m.

(Translated by Google) Excellent promotions! I love this store; it's very clean, and Paty is very kind. I came in with a problem, and she was very professional and attentive, taking the time to help me. Thank you so much; I highly recommend them. (Original) Excelentes promociones , me encanta esta tienda es muy limpia y Paty es muy amable , vine con un problema y ella fue muy profesional y atenta se tomó el tiempo para atenderme muchas gracias los recomiendo mucho View on Google

Emelyy

Aug. 17, 2026, 12:25 a.m.

Best store I’ve been too by far🤩 I was having issues with my phone and I was able to get it fixed with the help of the workers! I was also so happy that the employees spoke two languages as English isn’t my first language. Would definitely recommend View on Google

Patricia Rodreguez

Aug. 17, 2026, 12:17 a.m.

I would definitely recommend this store!! The workers were so kind and helpful, I was able to get 4 phones 🥰 I have never been happier, will be returning for more! View on Google

Yunelbin yorban Rivera garcia

July 24, 2026, 6:54 p.m.

(Translated by Google) Excellent place, I highly recommend it!! Laura was amazing, great personality, I wish they had more employees like her!!! (I'm a girl) (Original) Excelente lugar lo recomiendo ampliamente!! La chica Laura fue increíble excelente personalidad ojalá tuvieran ms trabajadoras como ella!!!(soy chica) View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Tues:	9:00 am - 8:00 pm
Wed:	9:00 am - 8:00 pm
Thurs:	9:00 am - 8:00 pm
Fri:	9:00 am - 9:00 pm
Sat:	9:00 am - 9:00 pm
Sun:	9:00 am - 6:00 pm
Mon:	9:00 am - 8:00 pm

Metro by T-Mobile 7732 Annapolis Rd