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Metro by T-Mobile 57565 Gratiot Ave - 57565 Gratiot Ave
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In-store services at Metro by T-Mobile 57565 Gratiot Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in New Haven, MI to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 57565 Gratiot Ave

Additional information about Metro by T-Mobile 57565 Gratiot Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 57565 Gratiot Ave

shayne westerlund
Oct. 15, 2025, 9:55 p.m.
Went into the store two days ago to change my iPhone Young man noticed that I was going from a 12 to 11 and ask if there is any damage to my 12 and I told him that I ran over my phone and just going to one of the old ones for now and he told me that I had insurance on my iPhone 12 before we changed anything he told me to make sure I get a claim in. They accepted my claim through the insurance and he really saved my pocket! Thank you. View on Google
Timothy
Oct. 3, 2025, 6:57 p.m.
Is very good service very helpful View on Google
Jacob Lamb
Sept. 30, 2025, 6:32 p.m.
Sabrina helped set up my brand new iPhone air I got from her and let me tell you she’s the best worker I’ve ever seen at any metro, she switched over all of my contacts off my broken phone and helped set it up and showed me how to use the phone. She gave me such a good deal on a case and screen set it all up for me definitely recommended her she’s great at multitasking and super knowledgeable ! View on Google
Camerino Esechu
Sept. 26, 2025, 3:24 p.m.
Sabrina was the best i jist bought a brand new samsung galaxy a16 from her she set the whole thing up for me and switched over all my information so quickly! Wont go anywhere else she has the best deals and best customer service love her!!! View on Google
Dianne Fauber
Sept. 23, 2025, 4:03 p.m.
Sabrina was very helpful im an elderly woman and no one was willing yo help me port over from xfinity to metro I tried so hard to get all the numbers I needed and no body would help me I called this store and Sabrina answered and helped me so much she ported me over and took care of everything for me she is the best worker and so helpful definitely recommend her View on Google

Locations near Metro by T-Mobile 57565 Gratiot Ave

Authorized Retailer
Metro by T-Mobile 30538 23 Mile Rd
3.4 miles away
4.6
Authorized Retailer
Metro by T-Mobile 49138 Gratiot Ave
5.0 miles away
4.6
Authorized Retailer
Metro by T-Mobile 395 N Groesbeck Hwy
9.1 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.