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Metro by T-Mobile 401 S Broad St

★★★★★ 4.6
Open from 9:00 am - 8:00 pm

More at Metro by T-Mobile 401 S Broad St:

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Deals
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Authorized Retailer

Metro by T-Mobile 401 S Broad St

More at Metro by T-Mobile 401 S Broad St:

Plans
Deals
Benefits
Directions Call
Authorized Retailer

Metro by T-Mobile 401 S Broad St

Open - 9:00 am - 8:00 pm
4.6 ★
More details
Open

Sat: 9:00 am - 8:00 pm

Sun: 11:00 am - 6:00 pm

Mon: 9:00 am - 8:00 pm

Tues: 9:00 am - 8:00 pm

Wed: 9:00 am - 8:00 pm

Thurs: 9:00 am - 8:00 pm

Fri: 9:00 am - 8:00 pm

401 S Broad St Ste B New Orleans, LA 70119

    • More at Metro by T-Mobile 401 S Broad St:

    Plans
    Deals
    Benefits
    One line unlimited 5G $25
    KEEP THE PHONE YOU LOVE

    Get unlimited 5G for only $25.

    Pay $30/mo. for your first month and $25/mo. after with AutoPay. Plus, no activation fees.
    Get the details
    One line unlimited 5G $40 period
    SHOP ONLINE NOW

    Plus, get a FREE 5G phone.

    That’s right, get a FREE 5G phone when you join Metro on the $40 Period plan with no activation fees. Plus, your price is guaranteed for 5 years on talk, text, and data.
    Choose your free phone
    Exclusions apply.

    Featured products at Metro by T-Mobile 401 S Broad St

    iPhone 13
    Apple
    iPhone 13
    4160
    $49.99 $629.99
    Generally carried
    Galaxy A16 5G
    Samsung
    Galaxy A16 5G
    $0.00 $229.99
    Generally carried
    moto g 5G - 2024
    Motorola
    moto g 5G - 2024
    42
    $0.00 $169.99
    Generally carried
    Watch SE 2nd gen 44mm
    Apple
    Watch SE 2nd gen 44mm
    1
    $229.99 $329.99
    Generally carried
    Shop all products
    Metro by T-Mobile 401 S Broad St - 401 S Broad St
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    In-store services at Metro by T-Mobile 401 S Broad St

    Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in New Orleans, LA to switch or get help with your prepaid service.

    No activation fees. Metro has your back.

    Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
    Get directions
    If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

    There's more to love at Metro by T-Mobile 401 S Broad St

    Plans
    Plans We keep it simple with no contracts and no credit checks.
    Deals
    Deals Get more bang for your buck with great deals on Metro service and 5G phones.
    Benefits
    Benefits For all the yadas we take out, we pack Metro plans with perks and benefits.

    Additional information about Metro by T-Mobile 401 S Broad St

    IDs Accepted
    • US State issued drivers license
    • US Passport or Permanent Resident Card (Green Card)
    • State ID
    • International student visa with passport (Visa types: M, J, F)
    • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
    • Employment Authorization Document (EAD)
    • US Military ID

    Featured reviews at Metro by T-Mobile 401 S Broad St

    Leave a review Google
    Sheneka Aguillard
    Sept. 30, 2025, 3:27 p.m.
    I just want to say it really was a pleasure working with the Mid City store on Banks I had a issue with my phone and Marjorie and Yazz did what ever it took to help me to get my service corrected and I just want to Give BIG THANKS to them both they both are sweet young lady very patient and very understanding even when my nerves was going through the roof they personality or attitude didn't change if you have never had a great experience with Metro or any other company I promise they will make your experience worth of a visit to they location Thanks Again Marjorie and Yazz your store will be my go to location from now on. Signing off as one Happy and Satisfied Customer Thank You so much to you Both View on Google
    Gary Kohr
    Sept. 4, 2025, 6:24 p.m.
    Extremely rude and un-knowledgeable. Will not return to this location. Smh View on Google
    nancy smith
    June 20, 2025, 9:55 a.m.
    Great service View on Google
    james hester
    March 31, 2025, 2:24 a.m.
    Yazz was amazing, took care of a huge line all by herself, well-informed, bilingual and very helpful. View on Google

    Locations near Metro by T-Mobile 401 S Broad St

    Authorized Retailer
    Metro by T-Mobile 2013 S Claiborne Ave
    1.1 miles away
    5.0
    View
    Authorized Retailer
    Metro by T-Mobile 2001 Saint Bernard Ave
    1.7 miles away
    4.1
    View
    Authorized Retailer
    Metro by T-Mobile 4222 S Claiborne Ave
    1.7 miles away
    5.0
    View

    Got Questions about Metro by T-Mobile Stores?

    Metro by T-Mobile has multiple ways to make your payment, including: 

    • In-store 
    • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
    • Using the MyMetro app 
    • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
    • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

    If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

    Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

    Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

    Check out our latest deals at https://www.metrobyt-mobile.com/deals.

    Please check with your local Metro by T-Mobile store or view our online inventory.

    You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

    Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

    You can find accessories for your phone at your local Metro by T-Mobile store.

    Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.