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Featured products at Metro by T-Mobile 5500 Pearl Rd

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Metro by T-Mobile 5500 Pearl Rd - 5500 Pearl Rd

In-store services at Metro by T-Mobile 5500 Pearl Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Parma, OH to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 5500 Pearl Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 5500 Pearl Rd

Cadeshia Jackson
Feb. 5, 2026, 4:56 p.m.
Lexi is great with every customer I have ever seen her assist! She has great customer service, great communication skills, and a very great work ethic. She always has a smile on her face. She seems happy to just help customers. She makes sure to customers get the best deal. She’s not like other workers at the other metro stores. This Metro by T-Mobile store is the best in town. And Lexi makes going inside the store a breeze! View on Google
Christine Belford
Feb. 4, 2026, 8:16 p.m.
Awesome and amazing people very good product View on Google
De Asia Lewis
Feb. 4, 2026, 5:39 p.m.
The girl Lexi that works here is great !!! She helped me get all my information back and gave me a great deal on a phone. I highly recommend this place! View on Google
Walter TheG
Feb. 4, 2026, 5:15 p.m.
(Translated by Google) The girl named Lexi is a very good person (Original) La muchacha ue se llama lexi es muy buena persona View on Google
Natalie Dobbins
Feb. 4, 2026, 4:56 p.m.
I had a great experience with Lexi View on Google

Locations near Metro by T-Mobile 5500 Pearl Rd

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Metro by T-Mobile 5739 Memphis Ave
2.0 miles away
4.7
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Metro by T-Mobile 4798 W 130th St
2.4 miles away
4.5
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Metro by T-Mobile 13395 Snow Rd
2.6 miles away
4.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.