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Featured products at Metro by T-Mobile 5500 Pearl Rd

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Metro by T-Mobile 5500 Pearl Rd - 5500 Pearl Rd

In-store services at Metro by T-Mobile 5500 Pearl Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Parma, OH to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 5500 Pearl Rd

Additional information about Metro by T-Mobile 5500 Pearl Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 5500 Pearl Rd

B. Rich Concrete Waterproofing
Sept. 9, 2025, 6:33 p.m.
So me and my husband went in there and for the first time we felt heard it was just so nice to go in and have somebody really look out well miss Eman and I apologize if I spelled her name wrong she really looked out and she made the whole drawn-out process easy and gave us some really good perks and got us on the right track for a third business line I wish every store was this way she was awesome thank you very much View on Google
Bobby Crumbly
June 21, 2025, 8:04 p.m.
I had a big problem with my phone but abdel fix it quickly how genuine is the guy thanks metro for this amazing manager View on Google
Suzanne Bowyer
June 21, 2025, 6:59 p.m.
Thanks for abdel to help me out View on Google

Locations near Metro by T-Mobile 5500 Pearl Rd

Authorized Retailer
Metro by T-Mobile 5739 Memphis Ave
2.0 miles away
4.7
Authorized Retailer
Metro by T-Mobile 4798 W 130th St
2.4 miles away
4.5
Authorized Retailer
Metro by T-Mobile 13395 Snow Rd
2.6 miles away
4.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.