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Featured products at Metro by T-Mobile 3553 W Thunderbird Rd

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Metro by T-Mobile 3553 W Thunderbird Rd - 3553 W Thunderbird Rd

In-store services at Metro by T-Mobile 3553 W Thunderbird Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Phoenix, AZ to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 3553 W Thunderbird Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 3553 W Thunderbird Rd

Paul Warren
July 21, 2026, 2:29 a.m.
Came Into the store and needed a new phone Bianca was able to help me upgrade my phone to a new one for one $15 and transferred all my information to my new phone ! Highly recommend stop by and ask for her she's great ! View on Google
Isacc Quesada
July 20, 2026, 7:54 p.m.
Bianca was very helpful when I came in to the store thank you for the help! View on Google
Alex Aparicio
July 20, 2026, 7:06 p.m.
Had a wonderful experience at this store. Bianca was very professional and energetic. I was having issues with my last service she helped me switch over my lines she explained everything clearly and made the process very smooth she handled everything I got new phones and my bill is lower then the last service I had. I would recommend anyone to stop by and ask for Bianca shes on point. View on Google
Mauricio Moreno
July 17, 2026, 10:19 p.m.
I give them 1000 percent good service i like metro Bianca attended me excellent worker here at thinderbird and 35 ave View on Google
mimi fagg
July 17, 2026, 7:29 p.m.
Vibes were so good Bianca helped me out today and was a very smooth transfer ! View on Google

Locations near Metro by T-Mobile 3553 W Thunderbird Rd

Authorized Retailer
Metro by T-Mobile 3432 W Bell Rd
2.1 miles away
4.5
Authorized Retailer
Metro by T-Mobile 2815 W Peoria Ave
2.1 miles away
Authorized Retailer
Metro by T-Mobile 10429 N 19Th Ave
2.9 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.