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Metro by T-Mobile 1255 av. Tito Castro Avenue, - 1255 av. Tito Castro Avenue,

In-store services at Metro by T-Mobile 1255 av. Tito Castro Avenue,

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Ponce, PR to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 1255 av. Tito Castro Avenue,

Additional information about Metro by T-Mobile 1255 av. Tito Castro Avenue,

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1255 av. Tito Castro Avenue,

Mayra M.
Oct. 21, 2025, 1:15 a.m.
My parents are not computer and cellphone savvy and do not know how to leave reviews which is the reason they asked that I leave this review. They went to this store for help with their new phones and was helped by Carlos Negron. My mother could not stop saying wonderful things about him. He is knowledgeable at his job, has patience with senior citizens and did not make they feel silly for not understanding the simplest features for their new phones. Carlos Negron trato a mis padres como su propia familia! Carlos tiene buenas habilidades de atención al cliente. El es un valioso recurso para su empresa! View on Google
David McCarley
Aug. 18, 2025, 11:50 p.m.
I get the same quality from metro.As I Did with T-Mobile. View on Google
Luis Agostini
June 19, 2025, 5:28 p.m.
Best location. Great service. View on Google
Joyce Kee
April 26, 2025, 4:18 p.m.
Diona was so excellent great customer service also helped me out a lot with setting me up for autopay and thanks to Michelle for training her well View on Google

Locations near Metro by T-Mobile 1255 av. Tito Castro Avenue,

Authorized Retailer
Metro by T-Mobile 3305 C. Baramaya
4.6 miles away
4.5
Authorized Retailer
Metro by T-Mobile Barrio Canas, Carr PR-10(PR-123), Km 0.1
6.1 miles away
5.0
Authorized Retailer
Metro by T-Mobile El Canton Mall 40 Betances St, Kiosk 40
13.5 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.