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Featured products at Metro by T-Mobile 1255 av. Tito Castro Avenue,

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Metro by T-Mobile 1255 av. Tito Castro Avenue, - 1255 av. Tito Castro Avenue,

In-store services at Metro by T-Mobile 1255 av. Tito Castro Avenue,

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Ponce, PR to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 1255 av. Tito Castro Avenue,

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1255 av. Tito Castro Avenue,

Harold Miranda
July 17, 2026, 8:40 p.m.
(Translated by Google) Superb service, they're always happy to help. (Original) Súper gran servicio encantado siempre buscan ayudarte View on Google
Jose Rodriguez
July 17, 2026, 7:02 p.m.
(Translated by Google) Excellent service and friendly treatment. Very professional. (Original) Un buen servicio y buen trato Muy profesionales View on Google
Arianna Pico
July 17, 2026, 6:24 p.m.
(Translated by Google) Ruth was a great help to me. I highly recommend her. (Original) La muchacha Ruth my ayudó mucho. Lo recomendó 100% View on Google
RosaLaura Carmona
July 13, 2026, 2:08 p.m.
(Translated by Google) Thank you, Carlos, for your excellent service. It's always a pleasure to come here and have you here. You've always treated me with the respect every customer deserves. Thank you, thank you! God bless you abundantly 💗 (Original) Gracias Carlos por tu excelente servicio. Siempre es un gusto venir y que estés tu. Me haz tratado desde siempre como merece todo cliente. Gracias gracias! Dios te bendiga enormemente 💗 View on Google

Locations near Metro by T-Mobile 1255 av. Tito Castro Avenue,

Authorized Retailer
Metro by T-Mobile Centro Comercial Valle Real Shopping Center, Ponce Bypass
3.8 miles away
5.0
Authorized Retailer
Metro by T-Mobile 3305 C. Baramaya
4.6 miles away
Authorized Retailer
Metro by T-Mobile Barrio Canas, Carr PR-10(PR-123), Km 0.1
6.1 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.