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Metro by T-Mobile 1255 av. Tito Castro Avenue,

★★★★★ 4.9
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Metro by T-Mobile 1255 av. Tito Castro Avenue,

Open - 9:00 am - 5:00 pm
4.9 ★
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Open

Mon: 9:00 am - 5:00 pm

Tues: 9:00 am - 5:00 pm

Wed: 9:00 am - 5:00 pm

Thurs: 9:00 am - 5:00 pm

Fri: 9:00 am - 5:00 pm

Sat: 9:00 am - 5:00 pm

Sun: Closed

1255 av. Tito Castro Avenue, space M111 Ponce, PR 00730
One line unlimited 5G $20

That's 50% off
Unlimited 5G.

AND no activation fees.
Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.
Get the details
50% savings versus $40 Period plan. $120 upfront payment required. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy.
MEXICO UNLIMITED INCLUDED

Get unlimited calls & texts from the U.S. to Mexico.

AND get the new Samsung Galaxy A17 5G for FREE.

AND pay no activation fees. That's like $250+ in your pocket. When you join Metro on the $40 Period plan and bring your number. Visit your Metro store for details.

Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

Get directions
$250+ based on Metro device discount and waived activation fee. Activate in store.
Llamadas y textos a México sin límites incluidos
Llamadas y textos a México sin límites incluidos
MEXICO UNLIMITED INCLUDED

Get unlimited calls & texts from the U.S. to Mexico.

AND get the new Samsung Galaxy A17 5G for FREE.

AND pay no activation fees. That's like $250+ in your pocket. When you join Metro on the $40 Period plan and bring your number. Visit your Metro store for details.

Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

$250+ based on Metro device discount and waived activation fee. Activate in store.

Featured products at Metro by T-Mobile 1255 av. Tito Castro Avenue,

iPhone 13
Apple
iPhone 13
4163
$49.99 $629.99
Generally carried
Galaxy A17 5G
Samsung
Galaxy A17 5G
$0.00 $229.99
Generally carried
iPhone 16e
Apple
iPhone 16e
$99.99 $599.99
Generally carried
Galaxy A16 5G
Samsung
Galaxy A16 5G
$0.00 $189.99
Generally carried
moto g - 2026
Motorola
moto g - 2026
$0.00 $189.99
Generally carried
moto g play - 2026
Motorola
moto g play - 2026
$0.00 $139.99
Generally carried
Shop all products
Metro by T-Mobile 1255 av. Tito Castro Avenue, - 1255 av. Tito Castro Avenue,

In-store services at Metro by T-Mobile 1255 av. Tito Castro Avenue,

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Ponce, PR to switch or get help with your prepaid service.

No activation fees. Metro has your back.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
Get directions
If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

Additional information about Metro by T-Mobile 1255 av. Tito Castro Avenue,

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1255 av. Tito Castro Avenue,

Leave a review Google
Jose Ortega
June 11, 2026, 8:27 p.m.
(Translated by Google) I stopped by for a cover charge and was very kindly assisted by Carlos Negron, who was very attentive and professional. I was a T-Mobile customer and he convinced me to switch to Metro. Excellent service from the employee. I was very satisfied with his service and I recommend everyone go and ask for him. (Original) Pase por un cover y me atendió muy amablemente Carlos Negron, bien atento y profesional. Era cliente de T-Mobile y me convenció a cambiarme a Metro. Excelente servicio del empleado. Quede muy satisfecho con su trato y recomiendo a todo el mundo que vayan y procuren por él. View on Google
karen delgado
June 6, 2026, 3:35 p.m.
(Translated by Google) Excellent service from Carlos, very kind and patient. (Original) Excelente servicio de Carlos, muy amable y paciente. View on Google
Rabri Gomez
June 6, 2026, 3:11 p.m.
(Translated by Google) The service was excellent. Mr. Carlos was very attentive to me, and I came all the way from Guayama to get the best service. 10 out of 10. (Original) El trato fue muy bien el Sr. Carlos bien atento con mi persona y baje de guayama para acá a ponte el trato 10 de 10 View on Google
Diane Rodriguez
June 5, 2026, 8:46 p.m.
(Translated by Google) Excellent experiences with Carlo's. A tremendous employee! (Original) Excellence experiences con Carlo's. Tremendo empleado! View on Google
Osvaldo Rodriguez
June 5, 2026, 7:15 p.m.
(Translated by Google) Here at the Metro store in Plaza Las Monjitas with my friend Carlos, who is very attentive and professional with customers. I can see him as the manager of all of Metro! (Original) Aquí en la tienda Metro de Plaza Las Monjitas con mi amigo Carlos muy atento y muy profesional en el trato con los clientes. Lo veo de gerente de todo Metro! View on Google

Locations near Metro by T-Mobile 1255 av. Tito Castro Avenue,

Authorized Retailer
Metro by T-Mobile Centro Comercial Valle Real Shopping Center, Ponce Bypass
3.8 miles away
5.0
View
Authorized Retailer
Metro by T-Mobile 3305 C. Baramaya
4.6 miles away
View
Authorized Retailer
Metro by T-Mobile Barrio Canas, Carr PR-10(PR-123), Km 0.1
6.1 miles away
5.0
View

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.