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Metro by T-Mobile 4000 George Washington Hwy - 4000 George Washington Hwy

In-store services at Metro by T-Mobile 4000 George Washington Hwy

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Portsmouth, VA to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 4000 George Washington Hwy

Additional information about Metro by T-Mobile 4000 George Washington Hwy

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4000 George Washington Hwy

susana rankin
Nov. 19, 2025, 3 a.m.
When to the store on George Washington and the guy Antonio help me out a lot. My grandson son phone kept getting a virus and he cleaned it up for him. Grandson was happy bout it.Antonio has good customer services and knows his job really well well.. View on Google
Shemika Brown
Nov. 19, 2025, 12:38 a.m.
Omg Antonio was such a big help with my mom’s phone. She got a upgrade on her iPhone at a great price and she wanted a girlie case and Antonio find the right one for her..He was a big help to her and me because she worried me everyday about a upgrade.Antonio was a big help and I will come back to this store just for him to help out.. View on Google
Bobby Freeman
Oct. 17, 2025, 5:04 p.m.
Customer service in this location is great! Yaya helped me with getting an upgrade and helped me out with some service issues. View on Google
Bernice Vaughan
Aug. 20, 2025, 5:31 p.m.
GREAT GUYS VERY HELPFU, WILL CONTINUE TO TAKE CARE OF METRO BUSINESS AT THIS BRANCH View on Google

Locations near Metro by T-Mobile 4000 George Washington Hwy

Authorized Retailer
Metro by T-Mobile 3014 Turnpike Rd
1.7 miles away
4.2
Authorized Retailer
Metro by T-Mobile 4006 Victory Blvd
1.9 miles away
4.3
Authorized Retailer
Metro by T-Mobile 1081 GEORGE WASHINGTON HWY N
2.0 miles away
4.7

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.