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Metro by T-Mobile 1363 Hancock St - 1363 Hancock St

In-store services at Metro by T-Mobile 1363 Hancock St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Quincy, MA to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 1363 Hancock St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1363 Hancock St

Collin Wallace
March 5, 2026, 5:51 p.m.
I recently stopped by Metro pcs at the 1363 Hancock st. Location. I was met with a direct, yet patient customer service representative by the name of Swathy. Although I have been dealing with Metro for years now this has been one of the more productive visits I have had to date. Swathy went out of her way to help get into my account, troubleshoot some issues with my account, and also helped me by going above and beyond to get some past billing statements printed as part of a verification process. Her due diligence in performing her duties as a customer service representative was on point but also accompanied by unparalleled "out of the box" thinking to relieve a tad bit of stress I had walking through the door. Thank You Swathy! Regards, Collin Wallace View on Google
forever focused89
Oct. 28, 2025, 9:13 p.m.
Aki was amazing. He is very helpful!! The best View on Google
Viorica Sandberg
March 29, 2025, 10:47 p.m.
Eddy was professional knowledgeable and went above and beyond selling me a new phone at the quincy store recently. I would rate him A+ if it is a letter grade to give him View on Google

Locations near Metro by T-Mobile 1363 Hancock St

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Metro by T-Mobile 250 Granite St
2.4 miles away
5.0
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Metro by T-Mobile 255 Bridge St
2.6 miles away
5.0
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Metro by T-Mobile 573 Talbot Ave
4.0 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.