Metro by T-Mobile 4385 Neil Rd

AND no activation fees.
Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

Get the details

50% savings versus $40 Period plan. $120 upfront payment required. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Brian Stivers

July 18, 2026, 8:04 p.m.

had a great experience at this Metro by T-Mobile location. The staff was incredibly helpful and guided me through the entire upgrade process without any pressure. The store was clean, and my wait time was minimal. My new 5G coverage has been fast and reliable. Highly recommend this store!" View on Google

Nicole Horton

July 17, 2026, 11:47 p.m.

Switched from a major contract carrier and couldn't be happier. I brought my own phone and got the $25 unlimited plan online. The 5G data is incredibly fast in my city, and I love getting the freebies on T-Mobile Tuesdays. Best decision I've made for my monthly budget!"lol View on Google

Arnufo

July 14, 2026, 11:06 p.m.

(Translated by Google) "An excellent option if you're looking to save money. The monthly plan is affordable, and the best part is that the price already includes taxes—no surprises. The 5G signal is very fast in my area, and the process of bringing my own number was incredibly easy. Highly recommended if you don't want a tied contract." (Original) "Excelente opción si buscas ahorrar. El plan mensual es económico y lo mejor es que el precio ya incluye los impuestos, sin sorpresas. La señal 5G es muy rápida en mi zona y el proceso de traer mi propio número fue facilísimo. Muy recomendado si no quieres contratos amarrados." View on Google

Cruz a Mata

July 14, 2026, 8:29 p.m.

I switched to Metro by T-Mobile a few months ago to save money on my monthly bill, and it has been totally worth it. The setup process was quick, and the monthly plan is much cheaper than my old carrier. I get unlimited data, and the 5G coverage has been very reliable in my area. Highly recommend if you want to cut down your phone bill without losing good service. View on Google

Karen Hamby

July 14, 2026, 8:02 p.m.

A user reports that switching to Metro from a major carrier resulted in significant monthly savings of roughly $60, alongside reliable, fast 5G service even in crowded areas. They recommend using the mobile app for bill payments to avoid the slower retail, automated system experience. View on Google

Got Questions about Metro by T-Mobile Stores?

How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Is my phone compatible with Metro by T-Mobile?

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Can I get discounted device upgrades?

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Can I use an eSIM with Metro by T-Mobile?

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Can I get any discounts on my phone or service from Metro by T-Mobile?

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Do you have the newest iPhone in stock?

Please check with your local Metro by T-Mobile store or view our online inventory.

Can I trade in a phone at a Metro by T-Mobile store?

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Can I get help setting up my new phone?

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

Where can I buy accessories for my phone?

You can find accessories for your phone at your local Metro by T-Mobile store.

Can I get streaming services with my Metro by T-Mobile plan?

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Mon:	10:00 am - 8:00 pm
Tues:	10:00 am - 8:00 pm
Wed:	10:00 am - 8:00 pm
Thurs:	10:00 am - 8:00 pm
Fri:	10:00 am - 8:00 pm
Sat:	10:00 am - 8:00 pm
Sun:	12:00 pm - 6:00 pm

Metro by T-Mobile 4385 Neil Rd