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Featured products at Metro by T-Mobile 9714 Potranco Rd

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Metro by T-Mobile 9714 Potranco Rd - 9714 Potranco Rd

In-store services at Metro by T-Mobile 9714 Potranco Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in San Antonio, TX to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 9714 Potranco Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 9714 Potranco Rd

Daisy Garcia
Feb. 24, 2026, 9:28 p.m.
I was super thankful to Martin for helping me out. Even though he struggled for a little with me old phone. But he continued to trouble shoot and we finally got it resolved. Was able to get a new phone thanks to all his hard work. View on Google
Gisel Rodriguez
Feb. 20, 2026, 7:55 p.m.
Martin was awesome. He really know how to do his job and has great customer service skills. We visited his store to get my mother’s phone upgraded and get a senior discount. He was able to get us over to T-Mobile for the senior discount and a new phone for no extra charge. My mother received her phone a couple days later and when she tried to activate her phone and get it completely transferred she went into the Austin Hwy location and they refused to help her. We called Martin and he said that even though she should have been helped at any Metro location that he would gladly help us get everything taken care of. We went in and he was able to help us in a matter of 15 min top. Martin thank you so much for going above and beyond to help your customers. Definitely recommend this store on Potranco. Sadly I can’t say the same for the other location. View on Google
Wesley Butler
Jan. 31, 2026, 12:10 a.m.
Martin is awesome View on Google

Locations near Metro by T-Mobile 9714 Potranco Rd

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Metro by T-Mobile 8725 Marbach Rd
1.9 miles away
5.0
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Metro by T-Mobile 7614 Culebra Rd
2.9 miles away
4.6
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Metro by T-Mobile 9115 Grissom Rd
3.4 miles away
4.6

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.