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In-store services at Metro 1516 Montgomery St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Savannah, GA to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 1516 Montgomery St

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Harry Moore
Jan. 2, 2024, 6:31 p.m.
OK, I went in on December 29th to transfer my number from another carrier, there was only 1 person working the store, her name is Morgan. We completed the number change, or so we thought. On January 1st, my number haven't changed over to the new metro phone yet. So I decided to re-visit the store on the 2nd. When I got there, Morgan was helping someone else who had a issue with there service. This young lady was on the phone coustemer service going to bat for a man who just got his service the day before, and somehow they disconnected his service and wanted him to pay another connection fee. Morgan stuck to her guns for this man a good 45 minutes while I was there. When she had a moment, I let her know that my number had not been transferred to the new phone, I had other things I had to attend to so I offered to come back later in the day. To my surprise, I got a call from Morgan, and she helped me with the final process of transferring my number to my new phone. I hope metro knows that they have a TRUE customer service employee workg for them. I'm happy to have worked with this young lady. Oh....and by the way..... she was able to help the other gentlemen as well . Morgan, you rock suga !!!! View on Google
July 1, 2023, 2:45 a.m.
We were in Savannah for the weekend and forgot our phone chargers! We got there AT closing time and the door was locked. I called and explained to the young lady our situation. She let us in!!! They didn't have what we needed, but her kindness was greatly appreciated!! View on Google
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