English | Español

Featured products at Metro by T-Mobile 455 Sumner Ave

Shop all products
Metro by T-Mobile 455 Sumner Ave - 455 Sumner Ave

In-store services at Metro by T-Mobile 455 Sumner Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Springfield, MA to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 455 Sumner Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 455 Sumner Ave

La Salsa
Feb. 4, 2026, 4:36 a.m.
Amazing girls working here View on Google
Tawyana Williams
Jan. 29, 2026, 9:38 p.m.
Well I was having a bad day already and out of nowhere my phone freezes yikes so I panic and drove fast to metro PCs on summer Ave in Springfield and I met by the sweetest young lady I believe heee name was Viviana she stay calmed tries to assist with frozen phone ,that didn't work but the young lady never broke a sweat nor did she give up on helping me very professional and kind made my day! View on Google
Kiara Castro
Jan. 29, 2026, 4:52 p.m.
(Translated by Google) Why Viviana is the best 🥰🥰 (Original) Por qué viviana es la mejor🥰🥰 View on Google
Fernando Garcia
Jan. 7, 2026, 7:28 p.m.
I want to say thank you very much Viviana for letting me know about the promotion of the Galaxy Tab A9+ 5G tablet and assisting me with the professional customer service 🌟🌟🌟🌟🌟 that I needed. I also like to give credit to the representative ⭐⭐⭐⭐⭐ lady that assisted Viviana to assist me through the promotion of the tablet. Thank you Metro by T-Mobile for having employees like Viviana that knows professionally what to do with understanding and respect meeting the needs of us customers I will continue to come into this facility and knowing that I'm being respected and treated as a valuable customer. 🤝🏼🇺🇸👍🏽 View on Google

Locations near Metro by T-Mobile 455 Sumner Ave

default
Metro by T-Mobile 15 Locust St
1.1 miles away
4.7
default
Metro by T-Mobile 463 State St
1.8 miles away
4.3
default
Metro by T-Mobile 1131 State St
2.0 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.