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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/mo. AutoPay discount applies after first month (for example, you can pay $10/mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subject to change. See Terms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

Featured products at Metro by T-Mobile 455 Sumner Ave

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Metro by T-Mobile 455 Sumner Ave - 455 Sumner Ave
Metro by T-Mobile 455 Sumner Ave - 455 Sumner Ave
Metro by T-Mobile 455 Sumner Ave - 455 Sumner Ave

In-store services at Metro by T-Mobile 455 Sumner Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Springfield, MA to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 455 Sumner Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 455 Sumner Ave

Charlie Humble
Oct. 30, 2026, 9:07 p.m.
Viviana did an exceptional job attending to my needs and was extremely polite. I would absolutely recommend everyone to come here for your metro needs. View on Google
Sweety. Robles2013
Oct. 26, 2026, 6:06 p.m.
(Translated by Google) Vivian, you're truly on another level! 🥰🙏👏 I'm so grateful to you and how easily you resolve all my issues and answer my questions. You're a very professional, polite, and kind person. Thank you so much! (Original) Vivian de verdad que lo tuyo es a otro nivel 🥰🙏👏muy agradecida de ti y de la facilidad que tienes para resolver siempre todos los inconvenientes y responder mis preguntas eres professional muy educ ada y amable mil gracias View on Google
Jah mor
Oct. 26, 2026, 6:03 p.m.
(Translated by Google) Vivian, you're the best at Metro PCA! There's no one like you. God bless you. You're super professional, efficient, very responsible, and you know how to do your job like very few others. They should clone you. God bless you. Keep up the good work! 👏 🩷 (Original) Vivian eres la mejor de todo Metro Pca Ninguno como tu Dtb Eres Super Professional 👌 Efficiente Muy Responsable y Savez hacer tu trabajo como muy pocos devieran clonarte Dtb Keep up the good work 👏 🩷 View on Google
Orlando Kuilan
Oct. 22, 2026, 3:47 p.m.
I’m impressed with Mr Kevin service took the time to answer all my concerns in a professional mattter View on Google
Madame Curves
Oct. 16, 2026, 8:51 p.m.
Viviana is always very helpful. Very respectful. She a life saver View on Google

Locations near Metro by T-Mobile 455 Sumner Ave

Authorized Retailer
Metro by T-Mobile 348 Orange St
0.5 miles away
4.4
Authorized Retailer
Metro by T-Mobile 15 Locust St
1.1 miles away
4.7
Authorized Retailer
Metro by T-Mobile 463 State St
1.8 miles away
4.3

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.