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Metro by T-Mobile 12801 W Bell Rd - 12801 W Bell Rd

In-store services at Metro by T-Mobile 12801 W Bell Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Surprise, AZ to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 12801 W Bell Rd

Additional information about Metro by T-Mobile 12801 W Bell Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 12801 W Bell Rd

Brenda Berish
Nov. 12, 2025, 3:25 a.m.
Pasha is the BEST! You can't get better service, or deals for such quality phones and plans! He really cares about the customers, is patient, and goes above and beyond to help! You just don't get this kind of service anymore. I highly recommend this location...no contracts, low rates! :) View on Google
Treva Fitzgerald
Sept. 26, 2025, 10:09 p.m.
Pasha was very helpful & knowledgeable and provided excellent customer service to us. View on Google
Heidi Franco
July 17, 2025, 9:45 p.m.
Parvez he was an excellent customer service for Metro PCS and I recommend anybody to come in the store he'll help you View on Google
El rasta man Vega
July 17, 2025, 9:19 p.m.
Good service!!! View on Google

Locations near Metro by T-Mobile 12801 W Bell Rd

Authorized Retailer
Metro by T-Mobile 12327 NW Grand Ave
1.4 miles away
4.8
Authorized Retailer
Metro by T-Mobile 13915 N Dysart Rd
1.9 miles away
4.3
Authorized Retailer
Metro by T-Mobile 10590 N 90th Ave
6.2 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.