How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 1517 Culver Rd

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and data when you bring your number. AND no activation fees.

Shop now Directions to my store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/mo. AutoPay discount applies after first month (for example, you can pay $10/mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subject to change. See Terms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

robert Fields

Oct. 28, 2026, 9:17 p.m.

One of the best stores in Tuscaloosa! At this location you will find friendly people and they won't scam you like the Metro Store at 15St. View on Google

Oscar Mateo

Oct. 25, 2026, 3:53 p.m.

(Translated by Google) I had an excellent experience at this Metro store. They served me with kindness and respect, and gave me a receipt for my purchase, and they also give me a receipt when I pay. At this store, they didn't add extra lines or tablets like they did at the Northport and 15th Street store. I'm very satisfied because they speak Spanish at the Culver store and they don't take advantage of Hispanics like at other Metro stores in Tuscaloosa. (Original) Tube una excelente experiencia en esta tienda de Metro, me atendieron con amabilidad y respeto y me dieton recibo de mi compra, y tambien cuando pago me dan el recibo. En esta tienda no me agregaron lineas extra o tabletas extra como me lo han han hecho en la tienda de Nothport y 15 st. Estoy muy satisfecho porque hablan español en la tienda de Culver y no abusan de los hispanos como en otras tiendas de Metro en Tuscaloosa. View on Google

Whitney Harris

Sept. 17, 2026, 11:53 p.m.

Love this place… When I walk in I am always greeted with a smile. My metro family. View on Google

Patricia Wells

March 11, 2026, 12:24 a.m.

I love the customer service the two guys are so nice and always have a smile View on Google

Stephen White

Jan. 19, 2026, 5:44 p.m.

Very nice staff. View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Tues:	10:00 am - 7:00 pm
Wed:	10:00 am - 7:00 pm
Thurs:	10:00 am - 7:00 pm
Fri:	10:00 am - 7:00 pm
Sat:	10:00 am - 7:00 pm
Sun:	11:00 am - 6:00 pm
Mon:	10:00 am - 7:00 pm

Metro by T-Mobile 1517 Culver Rd