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Metro by T-Mobile 1122 Mohawk St - 1122 Mohawk St

In-store services at Metro by T-Mobile 1122 Mohawk St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Utica, NY to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 1122 Mohawk St

Additional information about Metro by T-Mobile 1122 Mohawk St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1122 Mohawk St

Victoria Chwazik
Oct. 17, 2025, 3:10 a.m.
Was treated very kindly and the staff is very experienced and helpful I want to thank them again View on Google
Mohamed Alharbi
Oct. 5, 2025, 10:40 p.m.
The Metro by T-Mobile in the Hannaford Plaza, Utica, is the best phone store I’ve been to! The customer service here is incredible—the staff are welcoming, patient, and really go above and beyond to help. They took the time to show me different devices, explain the plans in detail, and made sure I found something that fit both my needs and budget. When I picked my phone, they set it up right there in the store, transferred all my information, and walked me through everything step by step so I didn’t leave confused. The device works great, the service has been reliable, and I left feeling confident about my purchase. It’s rare to find a store where you don’t feel rushed or pressured, but here they actually care about making sure you’re satisfied. If you need a new phone or plan, I highly recommend stopping at this Metro location in Hannaford Plaza—you won’t be disappointed! View on Google
Mohamed Alharbi
Oct. 5, 2025, 10:35 p.m.
Amazing experience at the Metro by T-Mobile in Utica Plaza! The customer service here is top-notch—everyone is super friendly, patient, and really knows their stuff. They helped me find the perfect device and made sure I understood all the features before I left. The service has been reliable and affordable, and they went above and beyond to make the whole process easy and stress-free. It’s rare to find a store where the staff truly cares about the customer, but this location nails it. Definitely recommend this spot if you’re looking for great phones, great service, and even better people! View on Google

Locations near Metro by T-Mobile 1122 Mohawk St

Authorized Retailer
Metro by T-Mobile 1307 Oneida St
1.0 miles away
4.6
Authorized Retailer
Metro by T-Mobile 152 BLACK RIVER BLVD
14.2 miles away
4.8
Authorized Retailer
Metro by T-Mobile 1728 Black River Blvd N
14.5 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.