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Metro by T-Mobile 2995 Pontiac Lake Rd - 2995 Pontiac Lake Rd

In-store services at Metro by T-Mobile 2995 Pontiac Lake Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Waterford, MI to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 2995 Pontiac Lake Rd

Additional information about Metro by T-Mobile 2995 Pontiac Lake Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 2995 Pontiac Lake Rd

Verneita Kemp
Nov. 3, 2025, 7:14 p.m.
My Mom had a virus on her phone and no one was available to help her View on Google
Ken Campbell
Oct. 7, 2025, 8:56 p.m.
I came here awhile back looking for a mobile service and have been getting service here for a few years at this point. I have been in the store for multiple reasons over that time. Most recently for a power jack repair (which honestly I didn't know was possible and was afraid I'd have to get a new phone). I have interacted with 3 or 4 different employees at this location at this point. All have been great experiences. I'm kicking myself for forgetting the gentleman who is often the one behind the counter (bearded guy), but he's fantastic. He makes ya feel like family when ya walk in, and always sorts out my issues and quick. My last visit when I was worried about my power plug he took a look and after only 30ish minutes he had my phone charging like it was new again, and the service fee was more than fair. He could have taken advantage of my ignorance and talked me into expensive replacement options, but he was honest and looking out for his customer. If anyone is looking for service or a phone, I can't recommend this place enough. Every single time I leave I walk out satisfied and smiling. Great customer service, affordable plans, nice phones and the staff is who I would hope to have if it was my business. I'll be a customer here for as long as they're around. View on Google
Raph Kanouna
Sept. 29, 2025, 6:16 p.m.
A1 service in and out quickly and got me and my family new phones !! View on Google
Jack Eldred
July 11, 2025, 10:29 p.m.
Noail was able to help get rid off all of my virus on the phone! Go see him View on Google
Randy Holland
July 11, 2025, 10:23 p.m.
Highly recommend this place. First he saved a lot of money by getting a free phone with the migration to t mobile all I had to pay is taxed and I received the phone in 2 days! And he transferred all my information from my all phone as well View on Google

Locations near Metro by T-Mobile 2995 Pontiac Lake Rd

Authorized Retailer
Metro by T-Mobile 3430 Highland Rd
1.0 miles away
4.4
Authorized Retailer
Metro by T-Mobile 4184 Pontiac Lake Rd
1.2 miles away
4.7
Authorized Retailer
Metro by T-Mobile 17 S Telegraph Rd
1.7 miles away
4.7

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.