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Metro by T-Mobile 5231 Walzem Rd - 5231 Walzem Rd

In-store services at Metro by T-Mobile 5231 Walzem Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Windcrest, TX to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 5231 Walzem Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 5231 Walzem Rd

rodolfo alvarado
April 20, 2026, 8 p.m.
Good service by Noah RECOMMENDED 👍 View on Google
Angie Rodriguez
April 11, 2026, 12:56 a.m.
Great customer service they definitely let me leave happy. We switched over and will recommend all friends and family. View on Google
Andrew Contreras
April 11, 2026, 12:56 a.m.
The sales rep was amazing he helped us and explained everything perfect. Definitely recommending my friends and family to this location and him. View on Google
Linda Gibbons
April 9, 2026, 9:19 p.m.
The store is very clean and the manager named Benny he is very nice and he is very polite and professional View on Google
Braulio Melgar
April 7, 2026, 7:57 p.m.
Excellent customer service by Benny. View on Google

Locations near Metro by T-Mobile 5231 Walzem Rd

Authorized Retailer
Metro by T-Mobile 5710 Walzem Rd
0.8 miles away
4.1
Authorized Retailer
Metro by T-Mobile 5203 Eisenhauer Rd
1.0 miles away
4.4
Authorized Retailer
Metro by T-Mobile 9400 Perrin Beitel Rd
1.7 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.