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Featured products at Metro by T-Mobile 2186-102 Park Ave

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In-store services at Metro by T-Mobile 2186-102 Park Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 2186-102 Park Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 2186-102 Park Ave

Hey Best Fran
May 8, 2026, 11:05 a.m.
My charger caused my phone to overheat, that then caused a burn out of my phone. while in the area I stopped by this location, upon entering the store I was greeted by Zulia, who was very friendly & helpful in trying to help with transferring from one phone to another. however, we ran into some issues due to my account information being compromised. Liz then came up to assist her as she patiently tried doing everything she could to resolve this issue, as she then called customer service to explain the issues I was having with my account. (customer service 800 was of no help at all!) after doing all that she could. she asked the store manager Cherita if she could assist in any way as my situation was a difficult one. Cherita made a couple of calls to her manager (I didn't get her name) but she was of great help as well, as all the ladies did EVERYTHING to get the problem resolved for me. they were patient, kind, understanding. & as a collective their customer service was AMAZING!!! I greatly appreciate it do to alot of personal issues I was dealing with at the time. I hope that these ladies can get recognized for their service because their knowledge, customer service & how they went above & beyond in making sure that all of my needs were met was like no experience I've ever encountered as a customer of Metro PCS for over 18 years. If you want your experience to be as less stressful as possible please visit this location. you won't be disappointed. Thank you again ladies♥️♥️♥️ Fran💫 View on Google
Arturo Santiago
May 6, 2026, 8:58 p.m.
(Translated by Google) I went to the Metro branch at 2186 Park Ave and Zulia, and Luz was incredibly helpful. I was very impressed with them. They definitely do excellent work, and their customer service is wonderful. (Original) Fui a metro de 2186 park ave y Zulia y Luz me ayudaron muchísimo, quedé muy impresionado con ellas. Definitivamente trabajan muy bien y el servicio al cliente es maravilloso. View on Google
chelsea daughtry
May 5, 2026, 4:42 p.m.
Awesome customer service great atmosphere money well spend View on Google
nicole Oliva
April 11, 2026, 10:03 p.m.
Cherita and Zulia we amazing. They made getting a new phone easy. They are patient and knowledgeable. Plus the store is so clean. View on Google
Michael Harper
April 10, 2026, 7:06 p.m.
Zulia helped two seniors with technology and eased a great deal of stress on our part. View on Google

Locations near Metro by T-Mobile 2186-102 Park Ave

Authorized Retailer
Metro by T-Mobile 8635 Blanding Boulevard
Authorized Retailer
Metro by T-Mobile 203 Blanding Blvd
1.2 miles away
5.0
Authorized Retailer
Metro by T-Mobile 7083 Collins Rd
1.6 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.