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Metro by T-Mobile 2820 The Plaza

★★★★★ 4.7
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Metro by T-Mobile 2820 The Plaza

Open - 10:00 am - 8:00 pm
4.7 ★
More details
Open

Wed: 10:00 am - 8:00 pm

Thurs: 10:00 am - 8:00 pm

Fri: 10:00 am - 8:00 pm

Sat: 10:00 am - 8:00 pm

Sun: 11:00 am - 6:00 pm

Mon: 10:00 am - 8:00 pm

Tues: 10:00 am - 8:00 pm

2820 The Plaza Charlotte, NC 28205
    • One line unlimited 5G $20

    That's 50% off
    Unlimited 5G.

    AND no activation fees.
    Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.
    Get the details
    50% savings versus $40 Period plan. $120 upfront payment required. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy.
    MEXICO UNLIMITED INCLUDED

    Get unlimited calls & texts from the U.S. to Mexico.

    AND get the new Samsung Galaxy A17 5G for FREE.

    AND pay no activation fees. That's like $250+ in your pocket. When you join Metro on the $40 Period plan and bring your number. Visit your Metro store for details.

    Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

    Get directions
    $250+ based on Metro device discount and waived activation fee. Activate in store.
    Llamadas y textos a México sin límites incluidos
    Llamadas y textos a México sin límites incluidos
    MEXICO UNLIMITED INCLUDED

    Get unlimited calls & texts from the U.S. to Mexico.

    AND get the new Samsung Galaxy A17 5G for FREE.

    AND pay no activation fees. That's like $250+ in your pocket. When you join Metro on the $40 Period plan and bring your number. Visit your Metro store for details.

    Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

    $250+ based on Metro device discount and waived activation fee. Activate in store.

    In-store services at Metro by T-Mobile 2820 The Plaza

    Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

    No activation fees. Metro has your back.

    Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
    Get directions
    If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

    Additional information about Metro by T-Mobile 2820 The Plaza

    IDs Accepted
    • US State issued drivers license
    • US Passport or Permanent Resident Card (Green Card)
    • State ID
    • International student visa with passport (Visa types: M, J, F)
    • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
    • Employment Authorization Document (EAD)
    • US Military ID

    Featured reviews at Metro by T-Mobile 2820 The Plaza

    Leave a review Google
    Daphne Contreras
    June 17, 2026, 9:16 p.m.
    I enjoyed my experience here, very attentive and friendly! View on Google
    Alix Dimas
    June 17, 2026, 9:16 p.m.
    Awesome service! Great help from the employees at this store. View on Google
    Tiffany W
    June 17, 2026, 9:13 p.m.
    Daniel what’s great he helped me and save the day. I would say come to this location they are very nice. View on Google
    Ibrahim Mansour
    June 17, 2026, 9:04 p.m.
    ⭐⭐⭐⭐⭐ T-Link Metro by T-Mobile consistently delivers excellent customer service. The team is professional, knowledgeable, and dedicated to helping every customer have a great experience. From product recommendations to account support, they always strive to provide the best service possible. Highly recommended! View on Google
    Diana Avalos
    June 17, 2026, 9 p.m.
    Very helpful employees, 10/10 customer service will be sure to recommend all my family & friends ! View on Google

    Locations near Metro by T-Mobile 2820 The Plaza

    Authorized Retailer
    Metro by T-Mobile 1408 Eastway Dr
    1.4 miles away
    4.1
    View
    Authorized Retailer
    Metro by T-Mobile 4314 The Plaza
    1.4 miles away
    4.3
    View
    Authorized Retailer
    Metro by T-Mobile 2103 N Graham St
    1.8 miles away
    View

    Got Questions about Metro by T-Mobile Stores?

    Metro by T-Mobile has multiple ways to make your payment, including: 

    • In-store 
    • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
    • Using the MyMetro app 
    • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
    • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

    If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

    Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

    Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

    Check out our latest deals at https://www.metrobyt-mobile.com/deals.

    Please check with your local Metro by T-Mobile store or view our online inventory.

    You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

    Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

    You can find accessories for your phone at your local Metro by T-Mobile store.

    Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.