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Featured products at Metro by T-Mobile 401 Smithfield St

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In-store services at Metro by T-Mobile 401 Smithfield St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in - to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 401 Smithfield St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 401 Smithfield St

Tracy Liddell
April 17, 2026, 4:54 p.m.
10 10 stars beautiful very beautiful great help with me View on Google
Timothy Brock
April 16, 2026, 4:23 p.m.
I would like to record my experience at Metro in the downtown Pittsburgh area had major trouble with my phone had plenty viruses came in here very upset and took it out on these young ladies but yet these ladies were patient with me and they got me right and I appreciate it and you guys are the greatest and these ladies are the best and I thank you so much and get up get these ladies a raise they deserve it they were very patient with me and I was a hard person on thank you 🥰 View on Google
Rachelle Ogun
April 15, 2026, 2:21 p.m.
Really impressed with the service at the metro downtown. The team was knowledgeable, respectful ad made everything easy to understand. Must visit if you want geat deal View on Google
Nelson Cheryld
April 15, 2026, 1:44 p.m.
I had a great experience at metro downtown this morning. Got a great deal for a new phone. The process was smooth and View on Google
Moonjeong Kim
April 12, 2026, 5:43 p.m.
Great service View on Google

Locations near Metro by T-Mobile 401 Smithfield St

Authorized Retailer
Metro by T-Mobile 1860 Centre Ave.
1.0 miles away
5.0
Authorized Retailer
Metro by T-Mobile 608 E Ohio St
1.0 miles away
5.0
Authorized Retailer
Metro by T-Mobile 1730 E Carson St
1.2 miles away
4.2

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.