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Featured products at Metro by T-Mobile 230 1st St SW

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Metro by T-Mobile 230 1st St SW - 230 1st St SW
Metro by T-Mobile 230 1st St SW - 230 1st St SW

In-store services at Metro by T-Mobile 230 1st St SW

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Alabaster, AL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 230 1st St SW

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 230 1st St SW

Donna I
Aug. 22, 2026, 4:23 p.m.
I was just in this store and this sweet young lady was helping me with my new phone and a customer came in said they were coming from another store and was yelling racist things at this poor girl telling her go back where she came from people have some nerve she was so sweet with me idk why he treated her this way just because of what the other location told them because he said pelham told them never to come here and she did nothing wrong View on Google
Tavo Perez
July 24, 2026, 11:58 p.m.
(Translated by Google) Kathy was very kind (Original) Kathy fue muy amable View on Google
Renee Hyde
July 24, 2026, 11:41 p.m.
Elizabeth was great she transferred me to t-mobile and got me a great promotion View on Google
Isidro Hernandez
July 15, 2026, 4:33 p.m.
(Translated by Google) Elizabeth was very kind and helped me when Pelham treated me very badly (Original) Elizabeth fue muy amable y me ayudo cuando pelham me trato muy mal View on Google

Locations near Metro by T-Mobile 230 1st St SW

Authorized Retailer
Metro by T-Mobile 3032 Pelham Pkwy
3.7 miles away
4.5
Authorized Retailer
Metro by T-Mobile 3325 Lorna Rd
10.5 miles away
4.2
Authorized Retailer
Metro by T-Mobile 760 Academy Dr
13.5 miles away
4.7

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.