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Metro by T-Mobile 51 Pond St - 51 Pond St

In-store services at Metro by T-Mobile 51 Pond St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Ashland, MA to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 51 Pond St

Additional information about Metro by T-Mobile 51 Pond St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 51 Pond St

Reid Burkis-Oelerich
Nov. 8, 2025, 8:05 p.m.
I went into this metro store after having issues with Verizon and Mint Mobile. I was in a tough spot as I did not have any service. Andre assisted me during the process, helped me find the best deal, and proposed helpful alternatives when needed. Not only did Andre provide helpful solutions, he also completed the process is a timely manner. I was in and out within a half hour and had exactly what I needed. Thanks again Andre! View on Google
Valerie Murray
Oct. 31, 2025, 6:31 p.m.
Mathew was amazing. Amazing multi tasker.. always come here first. View on Google
Robert Mayo
Sept. 15, 2025, 11:32 p.m.
I live in sherborne and I make a special trip to the Ashland store to see Matthew. He is absolutely phenomenal and super helpful always! I passed two other locations to get to this one. And I promise it will be well worth your time to make it to this location. Whether it's to pay a bill or an actual phone issue. Matthew goes above and beyond of what he needs to do and will continue to receive my business and my family's business because of his customer service! Highly recommend this store. Especially Matthew thank you so much all your help Matthew! Until next time View on Google
James Hunter
May 26, 2025, 7:08 a.m.
I went to Metro PCS store in Ashland last week to get a new phone. The young man that helped me was fantastic and very helpful. He walked me through all the phones and plans and I am extremely satisfied. View on Google
sander laturneria
April 11, 2025, 3:24 p.m.
Im very happy with karyne`s customer servicio. She went above and beyond View on Google

Locations near Metro by T-Mobile 51 Pond St

Authorized Retailer
Metro by T-Mobile 44 Hollis St
1.5 miles away
4.9
Authorized Retailer
Metro by T-Mobile 26 Union Ave
1.7 miles away
4.4
Authorized Retailer
Metro by T-Mobile 31 Main Street,
8.7 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.