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Metro by T-Mobile 50 Upper Alabama St NW - 50 Upper Alabama St NW

In-store services at Metro by T-Mobile 50 Upper Alabama St NW

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Atlanta, GA to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 50 Upper Alabama St NW

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 50 Upper Alabama St NW

JBRITISH Iman
Feb. 25, 2026, 4:49 p.m.
Associates at this location was very knowledge about the products and the network. They was very pleasant! Kind and courteous! Not only during my visit, I’ve seen them have a great interaction with their other customers while waiting for my products to be serviced! This location deserves a 10 out of 10! View on Google
ツ𓊈ΓФЯDP𓊉ツ Moises Leot
Feb. 24, 2026, 5:12 a.m.
(Translated by Google) My visit to this store was great! The customer service agent from Zee was the best; he was attentive to all my concerns and provided me with the best information on promotions and discounts. I recommend this store because they offer customer service in Spanish. (Original) mi visita a esta tienda fue genial la atención del agente de servicio al clientes por parte de Zee fue la mejor estuvo atento a cada una de mis inquietudes y me brindó la mejor estuvo atento promociones y descuento, recomiendo esta tienda ya que tiene atención al cliente en español View on Google
Timothy Keown
Feb. 17, 2026, 7:47 p.m.
I usually have bad experiences dealing with phone stores but let me tell you about my experience there was a lovely lady by the name Cre working yesterday and I was a little early cause I was out handling things and in a rush well that lady made the experience a blessing she was very kind and explained everything to me in details and helped me pick out the perfect phone and I was in and out in less than 15 minutes it's was amazing, if you ever have the opportunity to go there make sure you ask for Cre , she was a blessing to me and I know she will be for you. I'll definitely go back there for any phone needs I have in the future.. Thank you Cre!!!! View on Google
Jessie
Jan. 12, 2026, 11:40 p.m.
The Asian gentleman was amazing!!! I literally spent 8 min start to finish (start being "hey , I need a phone" to the 8 min finish time being " here's your receipt and all of your details regarding your new phone and account" . Out of 5 stars my boy gets 100! The young lady working with him was great too(loved her hair, and very beautiful as well ) was dealing with a over the top rude as rude comes kinda female , can't even say it was a woman cause women don't act the way that species was; but both the Asian gentleman and beautiful black woman handled the situation like respectable adults keeping their composure and professionalism in line. I'm a national sales director and honestly those types of customers are not easy and test every bit of your "this job ain't worth it" nerves,well for this duo it was a walk in the park for them or so it appeared to the outside looking in . In summary I'll go out my way just like I did today to do all my cellular needs and business with this location! I didn't catch your names but when they read this they will know who I was and remember who it was as well. Happy new year to you 2 amazing employees! I'll be back next week to get my husband his iPhone. Thanks again! View on Google
Alejandro Hernández
Dec. 3, 2025, 9:29 p.m.
Good service View on Google

Locations near Metro by T-Mobile 50 Upper Alabama St NW

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Metro by T-Mobile 825 Martin Luther King Jr Dr NW
1.2 miles away
4.3
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Metro by T-Mobile 851 Oak Street SW
1.6 miles away
4.0
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Metro by T-Mobile 832 RALPH DAVID ABERNATHY BLVD SW
1.7 miles away
4.7

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.