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Metro by T-Mobile 1008 University Ave - 1008 University Ave

In-store services at Metro by T-Mobile 1008 University Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Berkeley, CA to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 1008 University Ave

Additional information about Metro by T-Mobile 1008 University Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1008 University Ave

Angela Y
Sept. 11, 2025, 12:18 a.m.
I had an issue with eSIM card activation on my phone. I came to the store for a quick solution so that I could go back to work. Eddie put the time and effort into helping me figure out what went wrong by communicating with remote Metro Support. He literally facilitated resetting my online account step by step and got my phone working properly again. I knew I was in good hands by observing how he handled the situation from the start.He was acting professionally and with a supportive attitude. I appreciate what he did for me. For people who sign up for service online and need help from a local store, please don't take assistance from a local store for granted. View on Google
Yifat Moas
July 21, 2025, 6:22 p.m.
I had a great experience at the store thanks to Eddie. He was incredibly kind, helpful, and patient, and went above and beyond to assist me with everything I needed. His professionalism and friendliness made the process so much easier. Highly recommended – thank you, Eddie! View on Google
daula rush
June 3, 2025, 2:34 a.m.
Sean was helpful and knowledgeable.. Great customer service. View on Google
Simon Kingsley
Jan. 31, 2025, 11:59 p.m.
I needed to get my phone working while switching to Metro, and the guy working there was really nice and helped set up my phone quick! View on Google

Locations near Metro by T-Mobile 1008 University Ave

Authorized Retailer
Metro by T-Mobile 5131 Telegraph Ave
2.7 miles away
4.7
Authorized Retailer
Metro by T-Mobile 929 W Grand Ave
3.8 miles away
4.1
Authorized Retailer
Metro by T-Mobile 1460 Broadway
4.6 miles away
4.3

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.