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Metro by T-Mobile 1009 S Gregg St - 1009 S Gregg St
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In-store services at Metro by T-Mobile 1009 S Gregg St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Big Spring, TX to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 1009 S Gregg St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1009 S Gregg St

Lady Warrior 49
June 19, 2026, 4:22 p.m.
Switched from att View on Google
Oscar Two
June 18, 2026, 12:17 a.m.
This store is rhe best View on Google
Kitty Ybanez
June 17, 2026, 6:45 p.m.
Heather was so helpful and got all my phone service taken care of and the home internet is spot on. Jonathan was able to upgrade my plan and get my bill lower!! Great team work and friendly customer service. View on Google
Antony Kulali
June 17, 2026, 6:12 p.m.
Jonathan helped get phone active. Helped me with my emails. Helped me with care! View on Google
J Hernandez
June 16, 2026, 3:22 p.m.
The new phone is great and was able to get it set up with my old accounts too. Heather always finds the best way to help customers. Very informative and patient aswell. View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.