Metro by T-Mobile 1940 E William St

AND no activation fees.
Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

Get the details

50% savings versus $40 Period plan. $120 upfront payment required. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Jay Kronenberg

July 20, 2026, 12:08 a.m.

Outstanding customer service! The staff greeted me as soon as I walked in and helped me choose the perfect Samsung Galaxy A15 and an unlimited plan that fit my budget. They were knowledgeable, patient, and made the entire experience quick and easy, with only about a 10-minute wait. Highly recommend this Metro by T-Mobile locati View on Google

Mercedita Garcia

July 19, 2026, 11:58 p.m.

Outstanding customer service! The staff greeted me as soon as I walked in and helped me choose the perfect phone and plan. They were knowledgeable, patient, and made the entire experience quick and easy. Highly recommend this Metro by T-Mobile location! View on Google

Mercy-Garcia

July 19, 2026, 11:47 p.m.

had an excellent experience at this Metro by T-Mobile store. The team was knowledgeable, patient, and took the time to answer all of my questions. They made the entire process smooth and stress-free. Outstanding customer service—I will definitely return and recommend this location to friends and family. View on Google

Alexis Jimenez

July 19, 2026, 8:54 p.m.

(Translated by Google) All customers. Careful, thank you. (Original) Todo cudtomer. Careveevece Thankntiu View on Google

Johny Joseph

July 19, 2026, 8:06 p.m.

Went in to pay my phone bill and the associate mentioned I could switch to e-statements to skip the paper mail. I hadn't really thought about it before but figured why not. She had it set up in no time, right there at the counter. Now I just get a quick alert when my bill posts instead of waiting on the mail. She also pointed out I can pull up any old statement in the app if I ever need it for records. Quick, easy, and genuinely useful — appreciated her taking the time to mention it." View on Google

Got Questions about Metro by T-Mobile Stores?

How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Is my phone compatible with Metro by T-Mobile?

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Can I get discounted device upgrades?

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Can I use an eSIM with Metro by T-Mobile?

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Can I get any discounts on my phone or service from Metro by T-Mobile?

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Do you have the newest iPhone in stock?

Please check with your local Metro by T-Mobile store or view our online inventory.

Can I trade in a phone at a Metro by T-Mobile store?

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Can I get help setting up my new phone?

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

Where can I buy accessories for my phone?

You can find accessories for your phone at your local Metro by T-Mobile store.

Can I get streaming services with my Metro by T-Mobile plan?

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Mon:	10:00 am - 8:00 pm
Tues:	10:00 am - 8:00 pm
Wed:	10:00 am - 8:00 pm
Thurs:	10:00 am - 8:00 pm
Fri:	10:00 am - 8:00 pm
Sat:	10:00 am - 8:00 pm
Sun:	12:00 pm - 6:00 pm

Metro by T-Mobile 1940 E William St