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Metro by T-Mobile 7022 Shallowford Rd - 7022 Shallowford Rd

In-store services at Metro by T-Mobile 7022 Shallowford Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Chattanooga, TN to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 7022 Shallowford Rd

Additional information about Metro by T-Mobile 7022 Shallowford Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 7022 Shallowford Rd

Cathy Bentz
Nov. 30, 2025, 1:10 p.m.
I have to say Quesha gives the best customer service!She is very friendly and knows her stuff.I will only go to her store.Thank you Quesha for all your help!! View on Google
Ali
Oct. 24, 2025, 9:51 p.m.
A fantastic experience! Quesha, the general manager at Metro by T-mobile on Shallowford Road, is an absolute gem. Her dedication to creating a welcoming and supportive shopping environment is evident in every corner of the store. She is knowledgeable, friendly, and very efficient. Quesha helped my friend trade in her old Samsung phone for an iPhone 13, ensuring every available promotion applied, and did a really wonderful job creating a bundle for my friend that worked for her specific needs. Thank you, Quesha! You are such an asset to your company & community because of your excellent attitude & work ethic! View on Google
Dawnn Vance
Aug. 2, 2025, 5:30 p.m.
I've had a fantastic experience with the Metro PCS store on Shallowford rd. The staff was incredibly helpful and attentive minus the guy that ditched work and left Afrin all alone. Even while not feeling well and all alone with a store full of people Afrin held it down. All the customers were patiently waiting and Afrin still had a smile on her face. Everyone was patient while Afrin was setting up everyone's new phone and she made the entire process easy. She answered everyone's questions and even helped me find a plan that fit my needs perfectly, without trying to upsell me on features I didn't want. It's rare to get such great customer service these days, and it really makes a difference. P.s. I know Afrin is Princess Jasmine in disguise. The dyed hair didn't fool me AT ALL,lol. Nice try Princess 😉 P.P.S Quesha and Afrin definitely need a raise. They are THE BEST! View on Google
Drew Roden
Aug. 1, 2025, 8:37 p.m.
A friend of mine took her daughters phone here was in and out great service reasonable price View on Google
Deanna Eichinger
July 8, 2025, 9:16 p.m.
Today myself and husband went to this location and we were beyond pleased with the customer service Quesha provided to us. She went well above and beyond to help us and to make sure we left the store happy. We genuinely can say being new residents of Chattanooga TN she made us feel very welcomed and we would recommend this store to ANYONE!!!!!!!! The worker with her was also very helpful and provided us with a lot of information about the area!!!!! View on Google

Locations near Metro by T-Mobile 7022 Shallowford Rd

Authorized Retailer
Metro by T-Mobile 5210 Brainerd Rd
4.4 miles away
5.0
Authorized Retailer
Metro by T-Mobile 3416 Rossville Blvd
8.1 miles away
4.4
Authorized Retailer
Metro by T-Mobile 986 Battlefield Pkwy
8.1 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.