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Metro by T-Mobile 5739 Memphis Ave - 5739 Memphis Ave

In-store services at Metro by T-Mobile 5739 Memphis Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Cleveland, OH to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 5739 Memphis Ave

Additional information about Metro by T-Mobile 5739 Memphis Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 5739 Memphis Ave

Janell (Big Nutt)
Nov. 19, 2025, 12:27 a.m.
Best metro store hands down. Everyone else sucks View on Google
James Frank
Oct. 23, 2025, 4:36 p.m.
Awesome guy great, customer service outstanding understandable amazing never had better customer service than him. I don’t know what the lady Kelly talking about. He’s wonderful. Never had an issue and Kelly. If you came to the guy with an attitude, he have to treat you back with the attitude, you will never get better customer service than him. I went to Broadview and Pearl and I went to the other pearl store they never treat me better than him thank you Abe. You was wonderful. View on Google
Matt Black
Sept. 30, 2025, 3:18 p.m.
Great customer service thanks Abe View on Google
Sue Walter
July 11, 2025, 9:55 p.m.
Greatest customer service in Cleveland I went to three different stores and they didn't help me and after that my daughter told me about Abe thanks Abe View on Google
Mary Franks
April 24, 2025, 5:40 p.m.
5 View on Google

Locations near Metro by T-Mobile 5739 Memphis Ave

Authorized Retailer
Metro by T-Mobile 4180 Pearl Rd
1.1 miles away
4.5
Authorized Retailer
Metro by T-Mobile 6102 Storer Ave
1.6 miles away
4.3
Authorized Retailer
Metro by T-Mobile 5500 Pearl Rd
2.0 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.