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Metro by T-Mobile 9312 Harvard Ave - 9312 Harvard Ave

In-store services at Metro by T-Mobile 9312 Harvard Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Cleveland, OH to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 9312 Harvard Ave

Additional information about Metro by T-Mobile 9312 Harvard Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 9312 Harvard Ave

Samuel Donaldson
Nov. 8, 2025, 7:21 p.m.
Great View on Google
PastorDenise Ward
Sept. 30, 2025, noon
Very courteous people but they need to fix their driveway before somebody tear their car if it is potholes all through it View on Google
Crista Bell
Aug. 1, 2025, 3:44 p.m.
Ameer, is an amazing person with great personality and a heart of gold. He work with us and was very patient View on Google
Daniel Forsythe
July 3, 2025, 9:41 a.m.
If u have metro go to the 93rd and Harvard location u won't be disappointed. Ameer is the man in charge and his service is next level!!!!! It was the 4th store I visited before I actually got good help even though I've been with Metro for 10+ years but ya'll trust me on this. Ameer will look out and bless you. Just a heads up prepare to free up a few hrs because if he is busy he's multitasking taking care of multiple people at once but it well worth the wait!!!!! Thanks Ameer, I love my new Moto Edge!!!!!! Also, this store has tons of stock compared to two other Metros that only had 1 phone in stock. Do yourself a favor and good to the hood and holler at Ameer! Above and beyond service, plus a stand up very cool dude!!! View on Google

Locations near Metro by T-Mobile 9312 Harvard Ave

Authorized Retailer
Metro by T-Mobile 4565 E 131st St
1.8 miles away
4.4
Authorized Retailer
Metro by T-Mobile 5064 Turney Rd
1.8 miles away
Authorized Retailer
Metro by T-Mobile 5853 Broadway Ave
1.9 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.