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Metro by T-Mobile 1701 Willow Pass Rd - 1701 Willow Pass Rd

In-store services at Metro by T-Mobile 1701 Willow Pass Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Concord, CA to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 1701 Willow Pass Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1701 Willow Pass Rd

Justin R
Jan. 29, 2026, 2:57 a.m.
Thank you metro for having the professional staff at this location and i was going places to resolve my issue and fix my bill but everyone was asking me to call 611 and no helping but this location was only location was able to help me and fix my bill with no cost thank you so much View on Google
Evelin
Jan. 28, 2026, 3:27 a.m.
(Translated by Google) Thank you for my new phone, it's very good. Thank you. I'm going to buy another iPhone 17 for my friend. (Original) Gracias por mi nuevo teléfono es muy bueno gracias voy a comprar otro iPhone 17 para mi amigo View on Google
Dave Dautel
Dec. 25, 2025, 5:16 p.m.
Great experiences View on Google
Roman Singh
June 23, 2025, 2:04 p.m.
Great spot to get a new phone if you need one View on Google

Locations near Metro by T-Mobile 1701 Willow Pass Rd

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Metro by T-Mobile 1701 Monument Blvd
1.3 miles away
5.0
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Metro by T-Mobile 552 Contra Costa Blvd
1.5 miles away
5.0
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Metro by T-Mobile 1029 Arnold Dr
4.0 miles away
4.4

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.