How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 18851- B S Dixie Hwy

The other guys make you pay more from day one. Not at Metro.

Just bring your number to get a FREE Samsung Galaxy A37 AND no activation fees for $40/mo. That's a $450 value.

Get your free phone

As of 7/23/26, Metro offers the lowest-priced unlimited plan, fees & device cost due on day 1: $40 Period. $450+ based on Metro device discount and waived activation fee.

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and 5G data when you bring your number. AND no activation fees.

Find a store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/ mo. AutoPay discount applies after first month (for example, you can pay $10/ mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subjec t to change. See Ter ms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Yahima Pupo Vazquez

Aug. 18, 2026, 6:42 p.m.

(Translated by Google) I had an excellent experience with the service I received from Gabriel. The phone store employee was very friendly, professional, and patient. He took the time to explain every detail and answered all my questions very clearly. He also helped me find the best option for my needs. His customer service was outstanding, and he demonstrated a great deal of knowledge and a willingness to help. I definitely recommend this store and especially their excellent service. (Original) Tuve una excelente experiencia con el servicio recibido por parte de Gabriel. El trabajador de la tienda de teléfonos fue muy amable, profesional y paciente. Se tomó el tiempo para explicarme cada detalle y respondió todas mis preguntas con mucha claridad. Además, me ayudó a encontrar la mejor opción según mis necesidades. Su atención al cliente fue excelente y demostró mucho conocimiento y disposición para ayudar. Sin duda, recomiendo esta tienda y especialmente su excelente servicio 100%. View on Google

Mauricio Davila Martin

Aug. 18, 2026, 5:46 p.m.

(Translated by Google) This morning, my wife and I stopped by the store because we needed to upgrade our phones. Gabriel helped us, and I have to say, I've never received such excellent service. He advised us on the best options, spoke with the T-Mobile representative to ensure the upgrades went smoothly, and found us all the best deals. If everyone who works with the public were like him, life would be wonderful. Thank you so much, Gabriel, and I hope your superiors appreciate the person they have working in that store. (Original) hoy en la manana, pase por la tienda junto con mi esposa, pues necesitabamos cambiar los telefonos. nos atendio gabriel, quiero decir que nunca me habian atentido tan bien como ese muchacho. nos aconsejo lo mejor que era para nosotros, hablo con la representante de t-mobile para hacer todos los cambios de la mejor manera, nos busco todas las ofertas posibles, o sea, que si todas las personas que trabajan con publico fueran como el, la vida seria una maravilla. muchas gracias Gabriel y espero que tus superiores sepan valoran la persona que tienen en esa tienda. View on Google

Gustavo Caballero

Aug. 16, 2026, 10:35 p.m.

(Translated by Google) Thanks to Gabriel for helping me unlock my SIM with the PUK (Original) Gracias a Gabriel por ayudarme a desbloquear mi SIM con el PUK View on Google

Aida Paez

Aug. 16, 2026, 10:34 p.m.

(Translated by Google) Excellent service from Gabriel! (Original) Excelente atención de Gabriel! View on Google

Rafael Ledo

Aug. 11, 2026, 3:57 a.m.

The sale assistant was very helpful. View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Sat:	10:00 am - 8:00 pm
Sun:	10:00 am - 7:00 pm
Mon:	10:00 am - 8:00 pm
Tues:	10:00 am - 8:00 pm
Wed:	10:00 am - 8:00 pm
Thurs:	10:00 am - 8:00 pm
Fri:	10:00 am - 8:00 pm

Metro by T-Mobile 18851- B S Dixie Hwy