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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/ mo. AutoPay discount applies after first month (for example, you can pay $10/ mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subjec t to change. See Ter ms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

Featured products at Metro by T-Mobile 4825 Ross Ave

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Metro by T-Mobile 4825 Ross Ave - 4825 Ross Ave

In-store services at Metro by T-Mobile 4825 Ross Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Dallas, TX to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 4825 Ross Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4825 Ross Ave

Shannon Plunk
Aug. 30, 2026, 6:42 p.m.
Jorge is the best representative for Metro by T-Mobile.. this guy will take care of you no matter what your problem is.. perfect score on customer service.. I will be a lifelong customer because of Jorge R. View on Google
Marina Cutz
Aug. 22, 2026, 5:38 p.m.
(Translated by Google) Thank you so much, Allison was very patient and helped me with my tablet (Original) Muchas gracias allison fue muy paciente y me ayudo con mi tableta View on Google
Rafael Salazar
Aug. 22, 2026, 4:17 p.m.
Allison was awesome. I was having issues with my phone storage and phone bill. She helped me clear out some stuff off my phone and even helped me lower my bill without disrupting any of my other devices. I will make sure to come to this store from now on. Thank you so much! View on Google
David Turner
Aug. 21, 2026, 3:49 p.m.
Joseph is the young man. Who assisted me today. Extremely happy with my experience. I will be back and will recommend others to do business here. With Joseph. Thank You David Turner View on Google
Miguel Martínez
Aug. 20, 2026, 11:22 p.m.
(Translated by Google) Great store, thanks for the service (Original) Buena la tienda gracias por el servicio View on Google

Locations near Metro by T-Mobile 4825 Ross Ave

Authorized Retailer
Metro by T-Mobile 4818 Gaston Ave
0.6 miles away
4.7
Authorized Retailer
Metro by T-Mobile 104 S Carroll Ave
1.2 miles away
Authorized Retailer
Metro by T-Mobile 5509 E Grand Ave
1.9 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.