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Metro by T-Mobile 4825 Ross Ave - 4825 Ross Ave

In-store services at Metro by T-Mobile 4825 Ross Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Dallas, TX to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 4825 Ross Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4825 Ross Ave

Raquel Gandara
Feb. 2, 2026, 11:50 p.m.
Safina was amazing and quick. She managed like 10 customers at the same time and was friendly and got me an upgrade. Friendly & fast ! Will keep coming here!! View on Google
Ivet Cruz
Jan. 29, 2026, 12:18 a.m.
Allison was awesome! I come all the way from plano just to see her because she always gives me the best offers View on Google
Bluford Mullens
Oct. 29, 2025, 4:27 p.m.
Came in looking for a new phone, Allison was able to take care of me with my budget. Shout out to Allison and the rest of the team for answering all my questions and concerns View on Google
susana luz garcía martinez
Oct. 13, 2025, 10:07 p.m.
Excellent service, I came in looking for a new phone and left with a great phone and a good price with case and free goodies View on Google
Justin Black
Sept. 2, 2025, 8:12 p.m.
Excellent customer service! The employees here are very knowledgeable of the promotion and always have the best deals View on Google

Locations near Metro by T-Mobile 4825 Ross Ave

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Metro by T-Mobile 5334A Ross Ave
0.4 miles away
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Metro by T-Mobile 4818 Gaston Ave
0.6 miles away
4.4
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Metro by T-Mobile 104 S Carroll Ave
1.2 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.