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In-store services at Metro 1133 N Zang Blvd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in DALLAS, TX to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 1133 N Zang Blvd

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David Garcia
March 4, 2024, 6:03 p.m.
It was very smooth and clean process done very quickly.impressed View on Google
John Harris
Feb. 16, 2024, 1:12 a.m.
This would be my #1 Metro store to shop at because I got everything I needed and wanted and didn't have to pay too much at all. Venky is the salesman you need to ask for, he's definitely gonna get you right everytime! Don't 4get to ASK FOR Venky!!! View on Google
Fred Reynolds
Feb. 14, 2024, 6:40 p.m.
Good representative need more guys like him. View on Google
Antonio Davis
Feb. 9, 2024, 2:14 a.m.
This place gets 5 stars from me. I lost my phone that I had with another carrier and bought a phone from a friend (had it unlocked and was good to go), and decided I would just switch carriers. I did everything online, made sure the phone was compatible, picked the plan, decided to do the eSIM option, chose option to keep my current number, paid the fees of the plan, activated the eSIM and downloaded it to the new device. However, the phone still wasn’t making or receiving calls or texts, even though it now said it was on the Metro by T-Mobile network with full bars and 5G emblem. Metro made this very difficult to get help, as they require a pin be text to you (even though you can provide them the 8 digit pin you created). It seemed NOBODY understood they couldn’t send the pin as the phone was active but still not getting service. I went to several stores (because also while trying to get this taken care of over a two day period all the Metro PCS stores systems went down), how we, this location at 1133N Zhang BLVD in Dallas were the only ones willing to really help and comprehend. Both the young lady and 8 assuming the manager were amazing. Once they figured out it was a porting issue and I obtained the transfer pin the manager was able to fix everything with ease. I had to end up paying for a physical SIM card but that was reasonable, and he didn’t try to charge me $25 dollars like the location in downtown Dallas o; Lamar street (scamming people and only would accept cash after I stated I would call metro and have it credited). I appreciate this location for helping with ease after customer service and several other locations put me through hell and didn’t listen or seem to care. If you have Metro PCS in the Dallas area, I highly recommend this location; if you’re thinking of getting MetroPCS, this is the location to visit, they definitely go above and beyond to help. View on Google
Wanda Ross
Jan. 2, 2024, 9:52 p.m.
Safina, you were absolutely Excellent! Good service! Thank you View on Google
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