How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 102 S Federal Hwy

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Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Annamarie Carlile

Oct. 5, 2026, 10:23 p.m.

Nicolas was amazing. Thank you for helping me and my daughter. I hope you get a raise. View on Google

Olivia Carlile

Oct. 5, 2026, 10:15 p.m.

Thank you Nicolas for your service, kindness and patience. View on Google

N A

Oct. 5, 2026, 7:34 p.m.

Niko the best cellphone geek 🤓, help me out fast and in less time that I thought was gonna take , I highly recommend this location , PLEASE AVOID OAKWOOD LOCATION!!! Went to oakwood location white lady with glass rude and no help at all she sent me to a whole different store .. because they don't have printer to get my statement. I'm glad that I made it Niko Store Definitely The Guy U want to get help from I would give 10 star but it won't let me View on Google

5inco5 Neruda

Oct. 5, 2026, 3:02 p.m.

Go see Nico the Manager, He is the best person i ever dealt with. Amazing over the roof customer service, patience and very knowledgeable. Definitely he knows what he is doing!!! 5 stars to you Nico i wish i could do more. I mean everyone love this guy. Customers bringing him food a gifts and all. View on Google

Cesar Perez

Aug. 14, 2026, 11:25 p.m.

(Translated by Google) Nicolas, very good service. (Original) Nicolas muy buen servicio View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Thurs:	9:00 am - 8:00 pm
Fri:	9:00 am - 8:00 pm
Sat:	9:00 am - 8:00 pm
Sun:	11:00 am - 6:00 pm
Mon:	9:00 am - 8:00 pm
Tues:	9:00 am - 8:00 pm
Wed:	9:00 am - 8:00 pm

Metro by T-Mobile 102 S Federal Hwy