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Featured products at Metro by T-Mobile 33 Clock Tower Plz

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Metro by T-Mobile 33 Clock Tower Plz - 33 Clock Tower Plz

In-store services at Metro by T-Mobile 33 Clock Tower Plz

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Elgin, IL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 33 Clock Tower Plz

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 33 Clock Tower Plz

Pascual Felicianco
June 17, 2026, 5:35 p.m.
I had a great experience at the clock tower one I was looking for a new phone, and the sale rep his name is mohsin helped me find the best option for my needs. They also made switching from boost mobile quick and hassle-free. The staff was very friendly mohsin and Abdul knowledgeable, and patient throughout the entire process. I’m very happy with my new phone and the excellent customer service I received. Thank you for making the transition so easy! View on Google
Avelino Morales
June 16, 2026, 5:25 p.m.
Abdul great guy helped me to reset my account pin, good job I'm coming here for my every payment. View on Google
Rosa Valentin
June 16, 2026, 5:13 p.m.
Abdul made a grea job for me and help me with my cell, im very great full View on Google
Simeon Chomo Caal
June 16, 2026, 4:40 p.m.
The rep Abdul help to unlock my phone and also offered me a free tablet, I will recommend this place to my friends and family. Really helpful I’m always going to come to this store forever. View on Google
Fredy Tenelema
June 16, 2026, 3:24 p.m.
The rep Abdul was very kind when I ask for extension he immediately said yes and gave me extension for 3 day and help me with the pin. View on Google

Locations near Metro by T-Mobile 33 Clock Tower Plz

Authorized Retailer
Metro by T-Mobile 920 Villa St
1.1 miles away
4.2
Authorized Retailer
Metro by T-Mobile 565 N McLean Blvd
2.2 miles away
4.3
Authorized Retailer
Metro by T-Mobile 150 S Kennedy Dr
6.1 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.