Outstanding Customer Service at MetroPCS on Bragg Boulevard in Fayetteville, NC I cannot say enough wonderful things about my experience at this MetroPCS location. I had been dealing with a very frustrating situation after being unable to purchase a phone at the Lumberton location. I eventually ordered a phone through the Metro app, but unfortunately, my original phone was damaged, and the screen was completely unusable. Because of that, I couldn't receive the verification code I needed, or activate my new phone. I had to travel all the way from Lumberton to Fayetteville hoping someone could help me get everything resolved. Thankfully, I met Store Manager Miss Noelle and Associate Mr. James, and they truly turned a stressful situation into a positive experience. Ms. Noelle's patience, professionalism, knowledge, and willingness to take the time to understand my situation meant more to me than she probably realizes. She never made me feel like I was a burden or that my problem was an inconvenience. Instead, she showed genuine care and determination to help me get my phone activated and resolve the issue. I also want to give a thank you to Mr. James for his assistance and for helping make the experience a positive one. Customer service like this is becoming harder and harder to find, and I believe people should be recognized when they go out of their way to make a difference. Miss Noelle is truly an asset to MetroPCS, and I hope management recognizes the dedication and compassion she brings to her job. After the frustrating experience I had before arriving, I left feeling relieved, appreciated, and grateful. The drive from Lumberton to Fayetteville was absolutely worth it\! Thank you, Miss Noelle and Mr. James, for your patience, kindness, knowledge, and outstanding customer service. You didn't just help me with a phone; you helped turn a very difficult day around. MetroPCS is fortunate to have employees like you!

I am delighted to shout out Noelle at Metro by TMobile on Bragg Blvd in Fayetteville. She was most pleasant and helpful in resolving an issue caused by an employee in the Ramsey St location. I appreciated her going above and beyond to help me resolve my issue immediately. She should be recognized and appreciated. A perfect example of outstanding customer service. Thank you, thank you, thank you!.Highly recommend the Bragg Blvd location.

Indeed the best 5150 Crazy I luv het frfr

Noelle was outstanding she helped me along with 10 other people in line.

Great deals good customer service really sweet ppl ms Noelle and ms. Oliva and ms. Ashely are really sweet very respectful and helpful and patient come check this team metro out