English | Español

Featured products at Metro by T-Mobile 12200 15th St

Shop all products
Metro by T-Mobile 12200 15th St - 12200 15th St

In-store services at Metro by T-Mobile 12200 15th St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Grandview, MO to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 12200 15th St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 12200 15th St

Aror
March 3, 2026, 5:34 p.m.
"Great Service at Metro by T-Mobile!" I had an awesome experience with Metro! The customer service was fantastic. They gave me a free iPhone and even helped me set it up. Plus, I got 3 free Samsung S25 phones! The team was super helpful and made everything easy. I’m really happy with my new phones and the service I received. Highly recommend Metro by T-Mobile! View on Google
Cristian Gomez
March 3, 2026, 5:33 p.m.
(Translated by Google) I definitely recommend this store. The representative is also learning Spanish and is explaining how the plan works to me. Great dedication and excellent service. (Original) Definitivamente recomiendo esta tienda, el representante también está aprendiendo español y me está explicando cómo funciona el plan, buena dedicación y excelente servicio. View on Google
Lloyd Taylor
March 3, 2026, 5:31 p.m.
The employees behind the counter are very well trained and most efficient helped me recover all my contacts to my new phone which other stores are not able to View on Google
James Eason
March 3, 2026, 5:30 p.m.
Great deals I got all my stuff transferred to my new free iPhone that I got and they helped me a lot definitely recommend View on Google
Jesus
Feb. 23, 2026, 5:15 p.m.
Good. View on Google

Locations near Metro by T-Mobile 12200 15th St

default
Metro by T-Mobile 6815 Longview Rd
1.0 miles away
5.0
default
Metro by T-Mobile 6301 Main St
1.2 miles away
5.0
default
Metro by T-Mobile 9523 Blue Ridge Blvd
3.5 miles away
4.3

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.