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Metro by T-Mobile 8912 Westheimer Rd - 8912 Westheimer Rd

In-store services at Metro by T-Mobile 8912 Westheimer Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Houston, TX to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 8912 Westheimer Rd

Additional information about Metro by T-Mobile 8912 Westheimer Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 8912 Westheimer Rd

Sandy Paumier
Dec. 3, 2025, 10:54 p.m.
(Translated by Google) Ree is a great helper. Very nice service. That's my favorite Metro store. (Original) Ree es muy bien ayudante. Muy bonito servicio. Ese mi favorita metro tienda View on Google
Fatoulata Kante
Nov. 29, 2025, 8:47 p.m.
Wonderful experience View on Google
Omar Elhennawy
Oct. 15, 2025, 3:31 p.m.
Awesome experience View on Google
Luis Nava
Oct. 2, 2025, 7:13 a.m.
(Translated by Google) On my last visit I was not very satisfied, I have been a Metro customer for 2 years now, I went for a charger for my internet box but the girl who helped me did not ask for help she only gave me the option to buy a new box I think it was $55 and she had a charger for $30 I saw it was very expensive I only needed a fast charging turbo charger but she told me that it was not the right one for the box, to which I told her not to worry that I had been using it for several days with a phone charger and it worked very well for me, in the end I could not buy anything, I ended up ordering it on Amazon for $12 with shipping. (Original) En la última visita que fui no quede muy satisfecho, soy cliente metro desde hace ya 2 años , fui por un cargador para mí caja de internet pero la chica que me atendió no pido ayudarme solo me dió la opción de comprar una nueva caja creo que eran 55$ y tenía un cargador en 30$ lo ví muy caro solo necesitaba un cargador turbo de carga rápida pero me decía que no era el indicado para la caja , a lo cual le dije que no se preocuparse que yo lo estuve utilizando varios días con un cargador para teléfono y me funcionó muy bien , al final no pude comprar nada , termine pidiendolo por Amazon en 12$ con el envío. View on Google
Valeria Lytvynova
Sept. 4, 2025, 11:55 p.m.
Karla makes it happen come see Karla View on Google

Locations near Metro by T-Mobile 8912 Westheimer Rd

Authorized Retailer
Metro by T-Mobile 5710 Fondren Rd D
1.3 miles away
5.0
Authorized Retailer
Metro by T-Mobile 3219 Hillcroft Street
1.4 miles away
5.0
Authorized Retailer
Metro by T-Mobile 6232 Westheimer Rd
1.7 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.