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Metro by T-Mobile 12805 Cullen Blvd - 12805 Cullen Blvd

In-store services at Metro by T-Mobile 12805 Cullen Blvd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Houston, TX to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 12805 Cullen Blvd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 12805 Cullen Blvd

Velma Thornton
Sept. 4, 2026, 11:19 p.m.
Great service View on Google
William Townsend
Aug. 31, 2026, 9:54 p.m.
Alex removed virus from my phone and helped me setup my other phone. Excellent service. Go check them out View on Google
Paul Osborne
Aug. 31, 2026, 4:49 p.m.
Great experience at Metro by T-Mobile! Alex was extremely helpful and made setting up my new phone quick and easy. He also gave me an awesome deal on a pair of speakers. Excellent customer service, great prices, and a very friendly experience. Highly recommend Alex and this store! View on Google
Sammie Breantley
Aug. 28, 2026, 10:10 p.m.
Excellent customer service. I bought phone from here last month and i went in for help to setup my email accounts.alex helped me setup all emails and showed me some new features of my phone. Check them out View on Google
Allen Washington
Aug. 28, 2026, 4:19 p.m.
I had very good experience visiting this store. Gentleman name Alex helped me with upgrade of my phone and he transferred all my information onto my new phone. Very patient,helpful and transparent. Highly recommend View on Google

Locations near Metro by T-Mobile 12805 Cullen Blvd

Authorized Retailer
Metro by T-Mobile 9426 Cullen Blvd
2.1 miles away
5.0
Authorized Retailer
Metro by T-Mobile 8205 Cullen Blvd
3.3 miles away
4.3
Authorized Retailer
Metro by T-Mobile 8511 Scott St
3.3 miles away
4.6

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.