How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 8524 E Washington St

The other guys make you pay more from day one. Not at Metro.

Just bring your number to get a FREE Samsung Galaxy A37 AND no activation fees for $40/mo. That's a $450 value.

Get your free phone

As of 7/23/26, Metro offers the lowest-priced unlimited plan, fees & device cost due on day 1: $40 Period. $450+ based on Metro device discount and waived activation fee.

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and 5G data when you bring your number. AND no activation fees.

Find a store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/ mo. AutoPay discount applies after first month (for example, you can pay $10/ mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subjec t to change. See Ter ms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

AND no activation fees.
Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

Get the details

50% savings versus $40 Period plan. $120 upfront payment required. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

David Johns

Aug. 5, 2026, 5:24 p.m.

(Translated by Google) I went to the Metro store today and left extremely happy. I got a new line and a cell phone at an amazing price by taking advantage of the current plan discounts. Best of all was Ravi's service; his customer service was exceptional, very friendly and patient. Five stars! (Original) Fui hoy a la tienda de Metro y salí súper contento. Conseguí una nueva línea y un teléfono celular a un precio increíble aprovechando los descuentos de los planes actuales. Lo mejor de todo fue la atención de Ravi; su servicio al cliente fue excepcional, muy amable y paciente. ¡Cinco estrellas! View on Google

John

Aug. 1, 2026, 7:08 p.m.

(Translated by Google) Excellent service at this branch. I want to highlight Ravi's assistance; he patiently helped me activate my new devices, which I received free of charge as part of a promotion. I definitely recommend this place for its professionalism and excellent customer service. (Original) Excelente nivel de servicio en esta sucursal. Quiero destacar la atención de Ravi, quien me ayudó de manera muy paciente con el proceso de activación de mis nuevos dispositivos, los cuales obtuve sin costo como parte de una promoción. Definitivamente recomiendo este lugar por su profesionalismo y excelente trato al cliente. View on Google

Teresa Herkenrath

July 19, 2026, 8:47 p.m.

Best place for mobiles got in to metro from Verizon got free phones, Ravi helped us today to set up our phones. Best metro store in the neighbourhood. Place is also clean and professional customer service View on Google

Arthur Beatty

July 8, 2026, 8:41 p.m.

Best metro store in the neighborhood with free phone deals i ported into metro from att mobile, ravi helped me patiently for transferring all my data into new device. Also got a free 5G Samsung phone🎁. Store is clean and he offered excellent service. Thank you metro.💫🚀🎉 View on Google

James Brown

June 27, 2026, 3:42 p.m.

Ravi helped me setup my new phone with Gmail, Facebook and my contacts from old phone. He is so kind and patiently deal customers. Metro store is clean. Will always go there next time🎊 View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Fri:	10:00 am - 8:00 pm
Sat:	10:00 am - 8:00 pm
Sun:	12:00 pm - 5:00 pm
Mon:	10:00 am - 8:00 pm
Tues:	10:00 am - 8:00 pm
Wed:	10:00 am - 8:00 pm
Thurs:	10:00 am - 8:00 pm

Metro by T-Mobile 8524 E Washington St