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Featured products at Metro by T-Mobile 9825 San Jose Blvd

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Metro by T-Mobile 9825 San Jose Blvd - 9825 San Jose Blvd

In-store services at Metro by T-Mobile 9825 San Jose Blvd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Jacksonville, FL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 9825 San Jose Blvd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 9825 San Jose Blvd

J.F. Wirtz
Jan. 31, 2026, 5:07 p.m.
I love my metro I've been with them since they first came to Jacksonville. View on Google
Fabio Kolndreu
Jan. 22, 2026, 11:54 p.m.
Best experience I’ve had at any Metro / T-Mobile store Katherin was phenomenal. Professional, patient, sharp, and actually knows what she’s doing — which is rare these days. She explained everything clearly, didn’t rush me, didn’t lie, and didn’t try to push nonsense just to make a sale. She focused on solutions, not excuses. I was in another store the day before and the difference was night and day. Katherin restored my faith in this company. If you want real help and not wasted time, ask for Katherin. She’s the kind of employee every store should have. Management: take care of her. Customers remember people like this. View on Google
te vinson
Nov. 26, 2025, 11:45 p.m.
Very friendly to me View on Google
Jay Shelley
Oct. 15, 2025, 8:47 p.m.
I'll give you a fantastic rating if you open at 8: 30 tomorrow morning View on Google

Locations near Metro by T-Mobile 9825 San Jose Blvd

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Metro by T-Mobile 5100 Sunbeam Rd
2.3 miles away
4.2
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Metro by T-Mobile 11409 San Jose Blvd
2.3 miles away
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Metro by T-Mobile 11409 San Jose Blvd
2.3 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.