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Featured products at Metro by T-Mobile 14965 Max Leggett Pkwy

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Metro by T-Mobile 14965 Max Leggett Pkwy - 14965 Max Leggett Pkwy

In-store services at Metro by T-Mobile 14965 Max Leggett Pkwy

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Jacksonville, FL to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 14965 Max Leggett Pkwy

Additional information about Metro by T-Mobile 14965 Max Leggett Pkwy

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 14965 Max Leggett Pkwy

Shelley Sperry
Dec. 11, 2025, 6:53 p.m.
Cici got the job done with a smile on her face. Excellent customer service and very helpful. View on Google
Margaret Everidge
Dec. 3, 2025, 12:02 a.m.
I've been a customer for over 10 years and have had issues the last few times I visited the airport location. As an older woman with not a lot of technical skills I need a little extra help. The manager Cece was absolutely amazing!! She went above and beyond to help me. I'm a manager of a business also and customer service can make or break any business. Cece is a credit to this business. She should teach others how important good customer service is. Her customer service is great!!! Thanks again for a great experience. View on Google
Cohen Roberts
Dec. 1, 2025, 5:14 p.m.
One of the best customer service experiences I've ever had, Cici did an outstanding job! View on Google
William
Nov. 5, 2025, 1:24 a.m.
Was confusing also my phone disappeared the next day. View on Google

Locations near Metro by T-Mobile 14965 Max Leggett Pkwy

Authorized Retailer
Metro by T-Mobile 1440 Dunn Ave
4.1 miles away
4.7
Authorized Retailer
Metro by T-Mobile 9268 Lem Turner Rd
5.9 miles away
4.6
Authorized Retailer
Metro by T-Mobile 5751 N Main St
7.3 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.