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Metro by T-Mobile 8021 Phillips Hwy - 8021 Phillips Hwy

In-store services at Metro by T-Mobile 8021 Phillips Hwy

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Jacksonville, FL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 8021 Phillips Hwy

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 8021 Phillips Hwy

Will
Sept. 2, 2026, 9:15 p.m.
See Darius or Rio they know what theyre talking about. They took care of me for sure. Will definitely come back. They helped me transfer all my data and get Google up and running on the new phone. Darius and Rio saved my life View on Google
KEMARI PERKINS
Sept. 1, 2026, 3:54 p.m.
THANK YOU DARIUS FOR EXCELLENT SERVICE View on Google
Kalman Juhasz
Aug. 28, 2026, 6:45 p.m.
It was a great experience with Thomas and Maria. So helpful and kind both are amazing. They helped with my new phone to pick set up and everything what I needed.. Appreciate you guys!! View on Google
stephanie DC
Aug. 27, 2026, 8:35 p.m.
(Translated by Google) I like coming to this store because they are friendly and the service is fast. Maria is excellent; she helped us a lot and was very kind. (Original) Me gusta venir a esta tienda porque son amables, atención rápida. María es excelente nos ayudó mucho y muy amable. View on Google

Locations near Metro by T-Mobile 8021 Phillips Hwy

Authorized Retailer
Metro by T-Mobile 5100 Sunbeam Rd
1.3 miles away
4.2
Authorized Retailer
Metro by T-Mobile 9825 San Jose Blvd
2.6 miles away
Authorized Retailer
Metro by T-Mobile 6705 Powers Ave
2.6 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.